video not loading, nor can i get showcase page to look like demo…

  • Author
  • #16252

    Hi. FRUSTRATED. College graduate and I can read. Why do the steps that you provide not garner the desired results? I insert media, hit upload, it says page updated… only it does not. And how do I get the tabs and search box out of my uploaded custom header????

    The blog I need help with is: (visible only to logged in users)

    Theme Author

    Our theme does not control the functionality of WordPress, such as uploading media.
    To set a featured image, click “Set Featured Image” and upload an image that is less than 1MB in size. Once complete, verify the details and click “Use as Featured Image”.
    To set a video, enter the video URL from your browser (oEmbed URL) into the post body. Example:
    If you are having issues with uploading images, please post to the general support forum so someone with can check your account or assist with troubleshooting your post editor. If you still have issues with Gigawatt, please keep it active on your account so we can see what is going on (currently you have Fresh and Clean active, so also ensure you are posting in the right forum!)

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