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Using Facebook account to comment disappears on mobile

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  • #156109

    kenielts
    Member

    Hi Ben,

    On desktop I can leave a reply by clicking the Facebook icon down below the comment box. However on mobile, I I don’t see that option. Is it being hidden or not available on mobile for the premium plan?

    Thanks,
    Ken

    The blog I need help with is theieltshouse.com.

    #156111

    binarymoon
    Theme Author

    Hi Ken, I don’t know I’m afraid. This would be a WordPress problem, I’m certainly not hiding anything to do with the facebook commenting. To be honest I didn’t even know it was a feature on WordPress.com (since it isn’t on normal WordPress).

    It looks to me like the WordPress.com custom commenting system is only used on desktop computers, and not on mobile devices, but I couldn’t say why that is.

    Sorry I can’t be more help.

    Ben

    #156122

    kenielts
    Member

    Thanks for the information. I remember that the comment function is managed by WordPress. Seems like they make it a business feature or there’s temporary trouble adding it on mobile. Even just the checkbox that allows users to save their name, email the next time they comment has been disabled from the comment box. They’re saying that that is part of the Jetpack in the business plan. It’s weird that I saw it on my site some days ago.

    Checkbox I’m talking about: https://snipboard.io/dujE4P.jpg

    Ken

    #156159

    binarymoon
    Theme Author

    Yeah – it’s odd that they’d restrict this/ ask you to pay more for it.

    Ben

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