Premium Theme Support › Elmastudio › Kiore Moana

User can not access private

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  • #75712

    luanlozestudiocreativo
    Member

    Hi I have a problem, I want to cancel my purchase of the subject and it is not what I needed but when I do it says User can not access private blog. why I can do?
    thanks

    The blog I need help with is smguate.wordpress.com.

    #75875

    ellenbauer
    Theme Author

    Hi there,

    if you are able to log into your WordPress.com account you can follow the instructions regarding refunds from this support post: http://en.support.wordpress.com/my-upgrades/refunds/

    Please let me know, if you need further help!
    Best, Ellen

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