Unable to make image fit custom header.

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  • #84521

    lgjthompson
    Member

    Hi All!

    I am hoping for some guidance regarding my custom header in the Christopher Theme. Recently, I had a logo designed for my website, Pagesandstories. Unfortunately, I am unable to get it to fit in the space provided. The recommended guidelines are 1280 x 325. I tried that size and then I tried even smaller. Nothing seems to fit. No matter what I try, the lettering is cut off by the cropping. I tried uncropped, too to no avail. At this point, I have reduced the image to 559 x 251, and I have exactly the same problem to the exact same degree. I used Photoshop to re-size, but just to be sure, I also used your resize tool. I was told by chat support that the space was designed for images that can be stretched and cropped, not really logos, but that still doesn’t explain why a smaller logo wouldn’t fit. Is there anything that can be done? I only have about ten days to exchange this theme if necessary. Can you help? Thanks and have a great day! :)

    Laura

    The blog I need help with is pagesandstories.com.

    #84627

    ricardpriet
    Theme Author

    Hello Laura,

    Yes, Custom header image is designed to upload an image (a photo or pattern) but not a logo. This makes sense because the Custom header has different dimensions in each resolution (smartphone, tablet, desktop…), and sometimes it’s necessary to hide the top and bottom borders or the right and left borders.

    Best way to upload a logo will be using the site logo (https://en.support.wordpress.com/site-logo/) functionality (but this is not available at the moment in Christopher, we are working to get it ready at the end of October)

    We will write you when it will be ready.

    Thank you again!
    Ricardo P. from Silo Creativo

    #84634

    lgjthompson
    Member

    Hello again, Ricardo!

    Do you think this function is a pretty safe bet for the end of October, or should I consider switching themes before my thirty days runs out? Thanks so much for your continued support, and have a great weekend!

    Laura :)

    #84723

    ricardpriet
    Theme Author

    Hi Laura,

    Yes, we’ll send to review next week in order to get approved and ready before last day of October

    Thank you again!
    Ricardo P. from Silo Creativo

    #84845

    ricardpriet
    Theme Author

    Hi laura,

    Site Logo feature is avatible for Christopher.
    You will find more information here:
    https://en.support.wordpress.com/site-logo/

    Thank you!

    #84854

    lgjthompson
    Member

    Ricardo, thank you so much for remembering! I really appreciate it and all your help. Have a great weekend! :)

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