Transfer theme to self-hosted site

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  • #97478

    alexwehrmann
    Member
    Original poster

    Hello,
    I want to transfer Watson from wordpress.com to my new self-hosted domain. Can anybody help me?
    It is very important to me – I do not want to lose the theme.
    Best regards
    Alexandra

    #97640

    Hello Alexandra,

    Themes that you purchase on WordPress.com are not available for download, nor do they work on self-hosted sites.

    Your best bet is to request a refund for your purchase here. If you’re within 30 days of purchase, you can do this from the Paid Upgrades screen.

    We sell a version of Watson for self-hosted sites as part of our “theme bundle” on our site. You’ll find details here: https://thethemefoundry.com/wordpress-themes/watson/

    Let us know if you have any other questions!

    #97653

    alexwehrmann
    Member
    Original poster

    Hi Melissa,
    Thanks for your help. I have been using Watson since August 2015. It would be great if the 79 dollar fee can be refunded. How can I arrange this? After that I will buy the bundle version at thethemefoundry.com. Best, Alexandra

    #97701

    Hey there,

    Unfortunately I cannot issue a refund for the theme purchased here, as themes purchased through WordPress.com are all handled on their side. We just provide support for theme troubleshooting and are not able to access account info. You can contact a WordPress.com happiness engineer to see what they might be able to do. :\

    I could do a 25% discount on the purchase of the bundle through our site. You’d need to contact us through our site: https://thethemefoundry.com to arrange that.

    Good luck sorting it out!

    #97720

    alexwehrmann
    Member
    Original poster

    Hi Melissa,
    Thanks a lot! I will purchase it through your site.

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