thumbnail images suddenly appear stretched in gallery view

  • Author
    Posts
  • #107391

    etcraven
    Member

    Hi, I’ve used this theme for well over a year and have never encountered this issue until tonight. The thumbnail images are suddenly stretched in gallery view…and this is right on the main page of my site too…so, I need to fix it!

    I’m on the most recent version of Safari on MacOS and have an up-to-date iPhone…seeing this on both devices.

    Please help me out. Thanks!

    http://www.ericthomascraven.com

    The blog I need help with is ericthomascraven.com.

    #107614

    ellenbauer
    Theme Author

    Hi there,

    did you switch the theme? I can’t see Kiore Moana live any more to look at the issue. Please let me know, if you still need help. Maybe you can also link me to a screenshot with the issue, so I can better recreate the issue myself to see what is wrong.

    Thanks so much!
    Best, Ellen

    #107617

    etcraven
    Member

    Hi, Ellen. Thanks for reaching out. No, I didn’t switch the theme. I’m not sure how to add an image to this post…let me try.

    <img src="https://ericthomascraven.files.wordpress.com/2017/03/stretchedwebsite.jpg">

    #107618

    etcraven
    Member

    Let’s try this instead.

    I tried changing the gallery style. Still stretched. Like I said, haven’t had this problem in the year+ that I’ve used this theme.

    Thanks for your help!

    #107662

    ellenbauer
    Theme Author

    Hi Eric,

    I’m so very sorry for my late reply. Could you maybe also send me a screenshot of the post/page in the admin area that includes the gallery. Something seems to be broken from my point of view.

    Also did you add any custom CSS at all?

    Thanks so much for your patience!
    Best, Ellen

    #107679

    etcraven
    Member

    It might be fixed now? It’s hard to say because sometimes it would look fine and then the next morning it’d be stretched again. I’d posted the same question here: https://en.forums.wordpress.com/topic/thumbnail-images-are-suddenly-stretched-in-gallery-view?replies=2#post-2897469

    I think I added CSS. I made it so there were no borders on my page, but that was way back when I started using the theme. No problems until now.

    I’ll keep an eye on it and get back to you if it happens again.

    Thanks!

    #107703

    ellenbauer
    Theme Author

    Hi there,

    it would be super helpful, if you could link me to a screenshot showing the issue, since I can’t see it on my computer at the moment I think.

    Also could you let me know, what CSS you added?

    Thanks so much!
    Best, Ellen

The topic ‘thumbnail images suddenly appear stretched in gallery view’ is closed to new replies.