Theme "connect" changed to "chateau"

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  • #78179

    Hi, when I came to my blog today (I do not visit it very often), the them had automatically changed from “connect” to “chateau”, including a different header picture as well. I was stunned. How can this happen?
    I purchased the “connect” theme only about a month ago, on May 9th. Today I had to buy it for a second time to make my blog quickly look the same as before, but I am not happy with paying another 69,00 EUR for it. What can I do? Jana

    The blog I need help with is: (visible only to logged in users)


    Hi Jana,

    This question should be directed to staff as they have control over the accounts. I will tag them on this thread in order for them to look into your account to see what’s going on.

    Thank you,



    Looks like your original payment has this note on it: “Payment Reversed: Dispute.” If you filed a chargeback with your payment company the theme would have been removed at that time.

    Please contact to sort out this issue privately.

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