Support is very slow

  • Author
    Posts
  • #145443

    Hi Alvin,

    I have sent 3 tickets via premium support on Typography and sent you site access but no reponce yet.
    Please can you expedite on support tickets and help solve the issues with Hive Typography.

    Thanks

    The blog I need help with is: (visible only to logged in users)

    #145452
    alinclamba03
    Member

    Hi Rajiv,

    I’m sorry for the delayed response. We experience an unusual volume of tickets these days and we’re doing our best to catch up with everything.

    I’ve just sent a reply to your tickets, please check your Inbox and reply me back via email.

    Thank you,
    Alin
    Pixelgrade

    #145453
    rajivunnikrishnan
    Member
    Original poster

    Hi Alin,

    No problem and thanks for sending the email , I will go ahead and debug my child theme.

    Thanks
    Rajiv

    #145473
    alinclamba03
    Member

    You’re welcome.

    Please keep me posted by replying to my message, to better keep the track.

    Thank you,
    Alin
    Pixelgrade

    #145494
    rajivunnikrishnan
    Member
    Original poster

    Issues fixed with child theme as you suggested

    #145605
    alinclamba03
    Member

    Hey,

    I’m glad to hear that, Rajiv.

    Stay awesome,
    Alin
    Pixelgrade

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