Strange widget behavior

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  • #164258

    dutecnic
    Member
    Original poster

    Hi Ben, here I come again, hope you are doing well.

    Tried contacting WP support first, they said they don’t know what the issue is, told me to contact the widget owner and offered to hide it via CSS (which of course I don’t want, this is not solving the problem…)

    Here’s my conversation with them and the issue:

    Hi there. Need help with a strange widget behavior.

    Hi there! How can I help you?

    Hi there. Please, I need help with a strange widget bahavior

    At the very end of my home page, scrolling all the way down, there’s a widget I used for Crowdsignal survey which I am unable to see it at my dashboad to remove it

    Give me a few moments to check, please.

    Widget’s titled: Poll # 109 – Podcast # 47 – Throwdown Barão Vermelho: Carnaval x Na Calada da Noite – escolha o melhor álbum (Poll Closed)

    ok, tks

    Thanks for your patience. I see that you have a third-party theme active, and please note that we don’t provide support for third-party themes or plugins here.

    Also, I’m not sure how that survey got there, but we can make a one-time exception and hide it with CSS :)

    Would that work for you?

    ok, I’ll contact the theme owner

    no, please don’t hide with CSS

    this is not solving the problem

    tks anyway

    Thanks and best,

    Eduardo.

    The blog I need help with is: (visible only to logged in users)

    #164270

    dutecnic
    Member
    Original poster

    Hi there – pulse check… Thanks!

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