Premium Theme Support › ThemeZee › Maxwell Social Menu error Author Posts August 12, 2020 at 6:01 pm #157304 stevencolborneMember Hi Thomas, Just checked my blog and the social menu has stopped working — there are lots of strange characters instead. Any idea how to get this working again? Thanks! Steven The blog I need help with is perfectchaos.blog. August 13, 2020 at 4:33 pm #157331 themezeeTheme Author Hi Steven, Thanks so much for using Maxwell. I’m sorry about the issue. After a first check it seems to be caused by the Jetpack plugin, which is part of the WordPress.com platform itself, not the theme. I will check how this can be solved with the WP.com team. Best, Thomas August 13, 2020 at 7:55 pm #157335 stevencolborneMember Hi Thomas, Ah, I see. I emailed WordPress.com support about the issue as well, but have yet to receive a response. I have temporarily turned off the social menu while the issue is being investigated. Thanks for your help! Steven August 14, 2020 at 9:34 am #157360 themezeeTheme Author Hi Steven, I haven’t heard back from the WordPress.com team, but it seems to be fixed now. Social Icons were broken for many themes, not just mine, so I guess they got a lot of support requests about this. Bottom line you should be able to turn on the social menu again. Cheers, Thomas August 14, 2020 at 9:44 am #157361 stevencolborneMember Hi Thomas, Thanks for the update. I discovered late last night that the links were displaying correctly again, so I have re-enabled the menu on my site. Glad the issue seems to be fixed! Best wishes, Steven Author Posts The topic ‘Social Menu error’ is closed to new replies.