Social Menu error
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Hi Thomas,
Just checked my blog and the social menu has stopped working — there are lots of strange characters instead.
Any idea how to get this working again?
Thanks!
Steven
The blog I need help with is: (visible only to logged in users)
Hi Steven,
Thanks so much for using Maxwell.
I’m sorry about the issue. After a first check it seems to be caused by the Jetpack plugin, which is part of the WordPress.com platform itself, not the theme.
I will check how this can be solved with the WP.com team.
Best,
Thomas
Hi Thomas,
Ah, I see. I emailed WordPress.com support about the issue as well, but have yet to receive a response.
I have temporarily turned off the social menu while the issue is being investigated.
Thanks for your help!
Steven
Hi Steven,
I haven’t heard back from the WordPress.com team, but it seems to be fixed now. Social Icons were broken for many themes, not just mine, so I guess they got a lot of support requests about this.
Bottom line you should be able to turn on the social menu again.
Cheers,
Thomas
Hi Thomas,
Thanks for the update. I discovered late last night that the links were displaying correctly again, so I have re-enabled the menu on my site.
Glad the issue seems to be fixed!
Best wishes,
Steven