site icon picture not appearing on mobile device

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  • #162240

    petfriendlyyucatan
    Member
    Original poster

    Hi Tortuga Theme,
    I have just launched the site yesterday and everything seems great! I have an issue with the site icon not appearing when the website link is shared from a mobile device where it shows as text on plain white background (no photo).

    The site icon photo appears in the browser on PC and in all shared social media posts on the PC.
    All the other posts are fine and the featured photo appears without problem on pc and mobile device.
    Thank you in advance
    Sir Rodders

    The blog I need help with is: petfriendlyyucatan.com

    #162261

    themezee
    Theme Author

    Hi there,

    Thanks so much for using Tortuga.

    The Site Icon is a WordPress Core feature, so the theme does not control that. I’m not sure why mobile sharing should not work, but can be that the sharing service just does not pick up the icon. There is not much we can do about that, I’m sorry. From our side there is only adding the Site Icon to the website possible, what other services do with it is outside of our realm.

    Cheers,
    Thomas

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