Premium Theme Support › Graph Paper Press › Full Frame

Site error on iPad and iPhone

  • Author
    Posts
  • #63685
    esorp
    Member

    Hello,

    When i open the site on my iPad or iPhone everything looks great but when you klick on an post there are missing things like my logo in the left corner and other photo’s in the post.

    This same error is when you open a post via the catagory ‘new projects’ in the menu.

    If i close the site and open it again it shows it correctly. When you go to creations you have an list of my projects. if you click on a project (click on a photo) you go to the project. Via this way the site shows the post correctly.

    This problem is not on a PC or MAC.

    When i open my site:
    https://tjarkprose.files.wordpress.com/2014/11/img_0049.png
    When i open a post:
    https://tjarkprose.files.wordpress.com/2014/11/image3.png
    and scroll down:
    https://tjarkprose.files.wordpress.com/2014/11/image2.png
    When i close it and open it again:

    The blog I need help with is: (visible only to logged in users)

    #63793
    maharzan
    Theme Author

    Hi tjarkprose,

    I can replicate this issue but I am not entirely sure why this is happening. I will report this to .com team and see if they can figure out anything.

    Thanks for your patience.

    Chandra

    #63804
    esorp
    Member
    Original poster

    Thanks Chandra for your help, hope that there is a solution.

    #63821
    kathrynwp
    Staff

    This seems to be a theme-specific isssue so I will open a ticket for you, Chandra – please look out for it.

    #63822
    kathrynwp
    Staff

    Could you both also please confirm on which devices you’ve tested:

    – device type (i.e. iPhone 5s)
    – OS (i.e. iOS 8.1.1)
    – browser (i.e. Safari)

    Thanks.

    #63824
    esorp
    Member
    Original poster

    I use iPhone 5 and iPad Ari 2, iOS 8.1.1, Safari

    #63825
    kathrynwp
    Staff

    Thanks! I’ll add that to the report.

    #63893
    maharzan
    Theme Author

    Well, I can’t figure out why this is happening. The weird thing is it works fine when you refresh that page. Is it a cache issue? I remember this happening on another case where fonts wouldn’t load.

    #63894
    kathrynwp
    Staff

    Chandra, could you please add your findings to the ticket we opened for you? If you’re not seeing the ticket, please email us so we can get this sorted. Thanks.

  • The topic ‘Site error on iPad and iPhone’ is closed to new replies.