Removing Header Text

  • Author
    Posts
  • #22991

    celsiuspt
    Member

    Hi,

    I don’t know what happend, but suddenly the Header Text (site name) showed on my site, even with the “Show header text with your image” option deactivated.

    This issue appeared today.

    The blog I need help with is dispawn.com.

    #23172

    dennarr
    Member

    Same situation on mine!

    dennarr.com

    #23174

    Same situation here!

    watchhergo.com

    #23175

    jpalmerhorst
    Member

    same here! acrownedknotoffire.wordpress.com

    #23176

    pastortimval
    Member

    Same situation here.

    #23177

    pastortimval
    Member

    timvalentino.com

    I deleted the blog title and tagline in Settings > General, but that can’t be a long-term solution because it messes with the metadata.

    #23178

    quietlyc
    Member

    Aaaaand… same here.

    #23179

    lucasritter
    Member

    Same thing on my blog …

    #23190

    rubyrose123
    Member
    #23191

    Same problem over here!

    #23196

    Same here. Had to delete site title/tagline like others.

    #23197

    No support response in 24 hours?

    #23198

    quietlyc
    Member

    Apparently not… Disappointing since all of us have paid for a product, and I assume that included the service related to it.
    I think it’s ridiculous that the only comments here are “same here”s & “me too”s…. where is the support?

    And depressingly… what can one do about it?

    #23199

    I had someone ask how I solved the problem. Unfortunately I didn’t solve it.. I just removed the title tag and description from ‘General > Settings’ for now to remove them.

    This is a terrible fix though, as now I do not have a main title tag or description!

    #23200

    quietlyc
    Member

    Exactly. I tried it for a while, but it take the title from the tabe at the top of the browser… I can’t imagine it helps as far as metadata goes, either…

    So, do we all need to start looking for a new theme? One not created (and I presume supported by) 8BIT?

    #23201

    dennarr
    Member

    I just sent them a tweet… Maybe they will respond?

    #23203

    daisyt13
    Member

    Same here…i find some small comfort that I’m not the only one having this problem.

    #23204

    juliecoop
    Member

    Same problem here.
    http://ahappymess.com/

    #23206

    8bitllc
    Member

    Apologies everyone. We have acknowledged the issue and looking into it ASAP.

    #23207

    manovotny
    Member

    All : :

    We have found the issue and pushed a fix to WordPress / Automattic for review. We are working with them to get this pushed out to all of you as soon as possible.

    Thank you all for taking the time to make us aware of the issue. We do indeed have a goal to try and make sure that all support related issues are addressed within 24 hours and we obviously fell short (or would it be long, in this instance) of that goal. For that, we are sincerely sorry.

    I will update this same topic again once we know Automattic has pushed out the fix to all of you.

    Thank you for your patience (and hopefully forgiveness).

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