Regret of the purchase

  • Author
    Posts
  • #74036
    renataminami
    Member

    Hi,

    I bought this theme, but I didn´t realize that a lot of features that my boss wants to our company’s blog are in the premium version of the theme and he haven’t allowed me to pay for the upgrade. How can I cancel the purchase?

    Many thanks,
    Renata

    The blog I need help with is: (visible only to logged in users)

    #74186
    kathrynwp
    Staff

    You can issue yourself a refund of any premium theme for up to 30 days after purchase within your dashboard.

    I went ahead and issued a refund of Watson for you and removed the theme from the site. It can take 1-2 weeks for a refund to be reflected on your account.

    Just let me know if you need anything else.

    #74341

    Hi I`m moving my blog from wordpress.com to wp.org, and I would like to take with me this theme.
    The site and the domain are the same, but I cant take it through the process. Could you help me?
    Thanks!
    Fede

    #74342
    scottrrollo
    Theme Author

    Thanks for the assist, kathryn!

    Fede, themes cannot be transferred between WordPress.com and WordPress.org. Instead, you’ll want to purchase Watson directly from The Theme Foundry website.

    I hope this helps. We look forward to seeing you in our Help Center :)

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