Refund Luscious theme?

  • Author
    Posts
  • #5852

    melissamdunlap
    Member
    Original poster

    I’d like to deactivate and refund the Luscious theme, but can’t find the cancel button in the store section. Can someone assist me?

    The blog I need help with is: dreamsrestyled.wordpress.com

    #6099

    sillyandrea
    Theme Author

    Is the purchase past the 30 day mark?

    It should be listed under the Premium themes section.

    #6103

    melissamdunlap
    Member
    Original poster

    Thanks for your prompt response. No, the purchase is not passed the 30 day mark–my receipt is dated Feb. 29. When I pull up the Premium Themes section in the Store category, it takes me to the Manage Themes page in Appearance. It has Luscious showcased at the top, but I do not see a button to return the theme. Do I need to take the Luscious theme off my blog and apply another theme in order to return it?

    #6116

    melissamdunlap
    Member
    Original poster

    I just applied a different theme, but still can’t find any refund options for the Luscious theme.

    #6119

    Hi Melissa. Sorry for the confusion. You’ll actually be able to refund your premium theme purchase by going to Store → My Upgrades. If you’re unable to see your premium theme there, please do let us know!

    #6121

    melissamdunlap
    Member
    Original poster

    Hi Philip,
    This is the message I have in Store-My Upgrades:
    “You don’t currently have any active subscriptions on WordPress.com, If you would like to customize your sites look or feel, or add a custom domain, you should consider purchasing an upgrade in our Store.”

    I don’t see a refund option.

    #6123

    Weird Melissa. I may have misspoken. I’ll manually refund the theme for you right now!

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