Refund Luscious theme?
I’d like to deactivate and refund the Luscious theme, but can’t find the cancel button in the store section. Can someone assist me?
The blog I need help with is: dreamsrestyled.wordpress.com
Is the purchase past the 30 day mark?
It should be listed under the Premium themes section.
Thanks for your prompt response. No, the purchase is not passed the 30 day mark–my receipt is dated Feb. 29. When I pull up the Premium Themes section in the Store category, it takes me to the Manage Themes page in Appearance. It has Luscious showcased at the top, but I do not see a button to return the theme. Do I need to take the Luscious theme off my blog and apply another theme in order to return it?
I just applied a different theme, but still can’t find any refund options for the Luscious theme.
Hi Melissa. Sorry for the confusion. You’ll actually be able to refund your premium theme purchase by going to Store → My Upgrades. If you’re unable to see your premium theme there, please do let us know!
This is the message I have in Store-My Upgrades:
“You don’t currently have any active subscriptions on WordPress.com, If you would like to customize your sites look or feel, or add a custom domain, you should consider purchasing an upgrade in our Store.”
I don’t see a refund option.
Weird Melissa. I may have misspoken. I’ll manually refund the theme for you right now!
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