Random testimonials doesn't work after update?

  • Author
    Posts
  • #163053

    drstavrov
    Member

    Hey Taras,
    It seems that there is a problem with the random testimonials options after the update as well. When I reload the homepage from the same mobile/pc browser there is no change in the testimonials. When I try to view the homepage from different browsers and computers the testimonials are different from each browser, but still don’t change on refresh.
    Can we fix that as well?
    Random testimonial option is on.

    Best regards,
    Stavrov!

    The blog I need help with is drstavrov.com.

    #163064

    tarasdashkevych
    Theme Author

    Hello Stavrov,

    Hm… this is strange. This specific section has not received any changes in the recent several updates. So, I am not sure why it does work properly but I am going to investigate this this issue.

    I’ll keep you posted.

    Thank you very much for your patient.
    Taras

    #163099

    tarasdashkevych
    Theme Author

    Hi Stavrov,

    I’ve done some testings on my local dev environment, and I was not reproduce the issue in WordPress 5.7 and 5.8 (future version). The section works as expected.

    However, I was able to reproduce the issue at WordPress.com. So, it seems like a platform specific issue.

    I am currently now sure what’s causing it. The theme uses standard/core functionality of WordPress to display random testimonials in the section. Something is preventing to display a random posts in the section at WordPress.com. I am also planning to contact a WordPress.com core team regarding this issue for further investigation.

    Thank you,
    Taras

    #163135

    drstavrov
    Member

    Hello Taras,
    thank you for your response. I will wait for further fix of the problem.

    Best regards,
    Stavrov.

    #163194

    tarasdashkevych
    Theme Author

    Hello Stavrov,

    I just want to let you know that I’ve contacted a WordPress.com team regarding this issue but I have not heard back from them yet.

    Kind regards,
    Taras

    #163272

    drstavrov
    Member

    Hey Taras.
    thanks for the feedback. I will still wait for upcoming fix of the issue.
    Kind regards,
    Stavrov

    #163325

    tarasdashkevych
    Theme Author

    Hi Stavrov,

    I am still waiting for a result of investigation from a WordPress.com team.

    Possibly, a WordPress.com has made changes to the Query functionality on its platform, and it’s the reason why the testimonial section does not work properly.

    Here is an example of a self-hosted version of the theme (WordPress.org) with the same exact code (using a standard WordPress API) for the testimonial section: https://demo.themesharbor.com/fortune/

    If you refresh the page, you can see that testimonials are changing.

    I apologize for a wait :(

    Thank you,
    Taras

    #163393

    drstavrov
    Member

    Hey Taras,
    No need to worry.

    Best regards,
    Stavrov.

    #163550

    tarasdashkevych
    Theme Author

    Hi Stavrov,

    I just want to let you know that a WordPress.com team has confirmed that the issue is cased by the WordPress.com core due to caching. They are investigating the issue. So, I hope it will be resolved soon.

    Kind regards,
    Taras

    #163552

    drstavrov
    Member

    Hello Taras,
    thanks again for further support.

    Best regards,
    Stavrov!

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