Premium Theme Support › Pro Theme Design › Puzzle Puzzle theme zip folder needed Author Posts September 25, 2015 at 5:04 pm #83751 carmelitachapter30Member Good day. I have paid for the puzzle theme but instead of it uploading on my domain: carmelitachapter30.com it uploaded on carmelitachapter30.wordpress.com This is not what I wanted. How can I obtain the puzzle theme zip folder to upload it on my existing domain that has wordpress on it? Please help!!! The blog I need help with is carmelitachapter30.wordpress.com. September 25, 2015 at 8:00 pm #83917 binarymoonTheme Author Hi there – I’m afraid themes purchased on wordpress.com are only for use on wordpress.com – they can not be downloaded and used on a self hosted site. If you want to use Puzzle for a self hosted site is needs to be purchased here: https://creativemarket.com/BinaryMoon/108641-Puzzle-Responsive-WordPress-Theme?u=BinaryMoon If you purchased the theme on wordpress.com in the last 30 days then there’s info on how to get a refund here: https://en.support.wordpress.com/refunds/ Author Posts The topic ‘Puzzle theme zip folder needed’ is closed to new replies.