Purchase Christopher and it will not activate

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  • #81273

    erikgagon
    Member
    Original poster

    Come on…Why isn’t it activating. Thetravelbuggers.com is still running on forever, but it says the purchase went through on my billing info. Fix it!!!

    The blog I need help with is: thetravelbuggers.com

    #81453

    ricardpriet
    Theme Author

    Hello erikgagon,
    Thank you for writing.

    If you can’t see Chistopher under Appearance → Themes in your WordPress dashboard but you have purchased it, it should be an error. Let us add a WordPress.com Member staff to the conversation in order to help us.

    Thank you again!
    Ricardo P. from SiloCreativo

    #81457

    kathrynwp
    Staff

    Christopher was purchased for thetravelbuggers.wordpress.com but it looks like your actual site is travelbuggersdotcom.wordpress.com.

    Would you like me to go ahead and cancel that purchase so you can re-purchase the theme under the correct site?

    #81476

    erikgagon
    Member
    Original poster

    Hello,
    so I want the active site to be thetravelbuggers.com.
    I want my actual site thetravelbuggers.com not travelbuggers. How do I fix that?

    #81477

    erikgagon
    Member
    Original poster

    Okay!! That was confusing! tavelbuggersdotcom.wordpress…. is Thetravelbuggers.com!

    Can you please cancel that purchase and then I will redo it and apply it to the correct site?

    Yikes, sorry about my short fuse.

    #81479

    kathrynwp
    Staff

    No worries. I’ve cancelled the purchase and issued a full refund so you can repurchase on the other site.

    #81522

    ricardpriet
    Theme Author

    Thank you both for you time.
    Have a nice weekend!

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