Preview different from website

  • Author
    Posts
  • #137726

    almeyer17
    Member

    Hello!
    When I’m editing our website and the preview page differs from what the live website looks like drastically? Is there a way to fix this?

    Thanks!

    The blog I need help with is carsonsolutions.com.

    #137745

    anhtnt
    Theme Author

    I’ve just tested a page and I don’t see that issue. Here is a preview of one page on the demo:

    https://i.imgur.com/GiDIxF7.png

    Maybe we need help from WordPress.com staff. I’ll tag them here so they can help.

    #137774

    almeyer17
    Member

    Good Morning!

    It’s on the backend – so it could very well be a WordPress issue. When I’m editing the page and click ‘preview’ it doesn’t give an accurate representation of what the actual website looks like. See screenshot: https://ibb.co/qyrfMvq

    On our live website it looks ‘normal’.

    Thanks!

    #137890

    anhtnt
    Theme Author

    I see. I think the problem is the content of the Features page contains a lot of HTML which can cause unexpected preview. I see you’re on Business plan, may I ask what did you use to edit the content of the page?

    #138766

    Hi there @almeyer17,

    I wanted to follow up to see if you still needed help?

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