No thumbnail photos, although they were featured in the preview of the theme!!!

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  • #77417

    tomomisoda
    Member

    i purchased this theme because of the beautiful preview photos.

    the previews display the customizable front page, with a thumbnail view oh multiple posts, including a post excerpt and a thumbnail photo. After some research I found a forum where the creator basically said thumbnail photos on the front page were NOT a feature of the theme.

    I’m not sure why the a preview-photo with thumbnail pics was chosen to represent the theme, because it is clearly not a feature and was the sole reason I (and probably many others) decided to purchase. It’s a lovely theme but I believe its a bit of false advertising. W/ all due respect, is this issue being addressed? If not I would like a refund and for the theme to be removed from my access .

    Thank you very much, I hope to hear some feedback soon!

    The blog I need help with is tomomionline.wordpress.com.

    #77641

    ellenbauer
    Theme Author

    Hi there,

    at the moment it looks as, if maybe have not set your Front page (under Appearance / Customize / Static Front page) and saved your settings (at the top of the customizer).

    Of course the Front page features thumbnails, this is definitely not the issue. You can create a page just like the Front page in the Moka live demo. You just need to set up the custom Front page.

    Did you already read the instructions on how to set up the front page on the Moka support page?

    If this is not helpful, please let me know. Of course you can also issue a refund for your purchase (within 30 days from your purchase date), should you decide that you don’t want to use the Moka theme at all.

    Best, Ellen

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