My blog doesn't go to my domain name on wordpress

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  • #92983

    Can anyone help? I also seem to be completely unable to log in to the admin section and WordPress is not answering their phone and I bought this Linen theme. I don’t know what to do. I originally used another theme but then changed to Linen…is this the problem?

    The blog I need help with is downloadsofthelight.com.

    #93143

    kathrynwp
    Staff

    HI downloadsofthelight – It looks like you’ve issued yourself a refund for Linen.

    The site above is not currently hosted on WordPress.com – http://www.downloadsofthelight.com/ It looks like you purchased a Premium plan for downloadsofthelightdotcom.wordpress.com and began the domain mapping process for downloadsofthelight.com, but didn’t complete it.

    Your domain downloadsofthelight.com is currently pointing to GoDaddy. In order to map it to your WordPress.com site, you’ll need to log into your GoDaddy domain registration control panel and update the name servers to:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    Please be sure to first read our guide to mapping an existing domain – especially the heads-up about any email accounts you may have on the domain.

    This forum is for issues specific to the Linen theme – if you need further help, feel free to email help AT wordpress.com. You can also access the live chat support option when available here:

    https://wordpress.com/help/contact

    Another support avenue is the regular forum here:
    https://en.forums.wordpress.com/

    Here are some tips on getting help in the WordPress.com forums: http://en.support.wordpress.com/getting-help-in-the-forums/

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