Multiple issues regarding the theme

  • atharva828 · Member ·

    Our website, The Football Empire ( https://thefootballempire.com/ ), is using the Hermes theme designed by you. While we have found it incredibly well to work with and also in terms of how well advertisements, images, etc, are placed, there seems to be a serious issue with the font.

    If you click into any article, the font is very plain and not as we require it to be. This problem has persisted since a couple of months despite several other heading fonts having been tried and tested. We also face two issues regarding multi-page posts. Whenever the <!–nextpage–> command is used, there are several page breaks shown in the visual working column of the admin page, although just one page is cast, rightly so. The second problem is that we’re never able to schedule these type of articles and have to publish them immediately.

    To be honest, we had considered changing the theme due to these issues being persistent and to no avail amid conversations with WordPress support, but considering that it is lucrative to us and something which suits our required visual appeal, we would want to stick with it should the mentioned issues be rectified. I await your response on the same.

    The blog I need help with is: (visible only to logged in users)

  • tarasdashkevych · Theme Author ·

    Hello Atharva,
    Thank you for using the Hermes theme!

    “If you click into any article, the font is very plain and not as we require it to be…”
    – Could you please share a screenshot of the issue? Here is what I see when I view your article: https://snipboard.io/bItT1v.jpg

    I’ve checked other articles on your site and I do not see any problems with the font.

    —

    “Whenever the <!–nextpage–> command is used, there are several page breaks shown in the visual working column of the admin page…”
    – The theme itself does not have any functionality that can affect this tag/command in the admin panel. The <!–nextpage–> command comes from the WordPress core. You can try to activate another theme to verify that the issue come from the core.

    Since it’s a WordPress core related issue, only a WordPress.com core team can investigate it.

    —

    “The second problem is that we’re never able to schedule these type of articles and have to publish them immediately.”
    – This issue is related to the issue above. Publishing and/or scheduling posts is a part of a WordPress core. WordPress themes do not provide such functionality. No matter what theme you are using, publishing and/or scheduling functionality will come from the WordPress core.

    Maybe, one of your plugins causes the issue. Try to deactivate your plugins one by one to see if it resolves the issue.

    If it does not solve the problem then I would recommend to talk to a WordPress.com team. Only they can have an access to your site to perform an inspection.

    Please let me know if you have any additional questions.

    Kind regard,
    Taras

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