Menu no longer visible in mobile site

  • Author
    Posts
  • #77386

    All of a sudden I can’t see my site’s menu on mobile (kateantoniades.com), either using Safari and Chrome on my iPhone. I can’t think of anything that I recently changed that would have this effect. Thanks!

    The blog I need help with is kateantoniades.com.

    #77508

    rezzap
    Staff

    Hello!

    It seems to be an issue with the Home menu not being pulled correctly on mobile. The issue is replicating in the demo so I will have to notify our developers and this and hopefully we can get this sorted shortly.

    I’ll keep you updated once I hear from the developers.

    Thank you!

    Rebecca

    #77511

    Thank you.

    #77536

    rezzap
    Staff

    You’re welcome. :)

    #77619

    Any updates? Still not working on mobile. Thanks!

    #77621

    rezzap
    Staff

    Hi,

    I still haven’t heard anything but did ask for an update on it. I’ll follow up once I hear back from them.

    Thanks!

    Rebecca

    #77630

    rezzap
    Staff

    Hello,

    Our developers have pushed out an update to solve this. It should be live as soon as it’s approved.

    Thank you!

    Rebecca

    #77642

    Thanks. I can see the menu now in mobile, but when I click on it, nothing happens.

    #77647

    rezzap
    Staff

    Hello,

    I’ll let the developers know it’s still not working as it should. As usual I will follow up once I hear back.

    Thanks!

    Rebecca

    #77664

    The menu is still not working — any updates?

    #77666

    rezzap
    Staff

    Hi!

    My apologies for the delays. I have notified our developers again to see if we can get this sorted for you.

    Thanks,

    Rebecca

    #77675

    The mobile menu hasn’t worked since 6/10… Is there any way that this will get fixed soon? Thanks.

    #77676

    rezzap
    Staff

    Hello,

    I have heard from our developers on this today and they are working on getting it sorted. I apologies for the delay but will keep you informed when I get more information.

    Thanks!

    Rebecca

    #77677

    rezzap
    Staff

    Hello!

    An update has been pushed for this and the issue should now be sorted. Thank you for your patience.

    Best,

    Rebecca

    #77678

    Works great, thanks so much!

    #77679

    rezzap
    Staff

    Glad to hear! :)

    Cheers,

    Rebecca

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