Premium Theme Support › The Theme Foundry › Avid

logo locked

• Author
  Posts
• March 11, 2015 at 9:01 am #71562
  
  stepsinthyme
  

  Member

  Hi there,
  I am having troubles changing my logo.

  For some reason its locked on a tiny logo I uploaded last night.
  No matter what size logo I now put up I only get this small one.

  Even if I try to upload a picture or something random. I still get this tiny logo. Can you help?

  My site http://www.stepsinthyme.com

  The blog I need help with is stepsinthyme.com.

  March 11, 2015 at 1:47 pm #71739
  
  melissajohill
  

  Member

  Wow your blog is amazing!! Everything looks really delicious and you’ve done a fantastic job customizing the theme to make it your own!

  I’m seeing a large logo at the top of the page — did you resolve this?

  March 11, 2015 at 2:31 pm #71742
  
  stepsinthyme
  

  Member

  Hi Melissa, thank you so much for the lovely feedback. its getting there.

  I’m still having troubles unfortunately.

  I still see a tiny logo on my screen. I have tried clearing the cash, viewing from a different browser and re-starting my computer.

  Its strange that you see a large one and i see a tiny one.
  Any ideas?

  March 11, 2015 at 7:51 pm #71760
  
  melissajohill
  

  Member

  Here is what I see: http://snag.gy/fWI7I.jpg

  Is the logo meant to be larger?

  March 11, 2015 at 7:52 pm #71761
  
  stepsinthyme
  

  Member

  Thats so weird. The logo on your link looks the right size, but on my computer its half the size.
  On my phone it looks fine too.

  I wonder what it could be??

  March 11, 2015 at 8:47 pm #71763
  
  melissajohill
  

  Member

  I wonder — if you restart your modem? I’ve had some weird caching things comes up that only a modem restart fixes…

  Try that and let me know how it goes!

  March 11, 2015 at 8:47 pm #71764
  
  stepsinthyme
  

  Member

  Yeah I did that this morning. Nothing….

  March 12, 2015 at 5:27 am #71770
  
  scottrrollo
  

  Theme Author

  Hello Shantala!

  Avid has two logo options: Logo which displays on regular screens at full-size and High resolution logo which displays on Retina or HiDPI screens at half-size.

  I think you and I are seeing the small logo image because we have a Retina or HiDPI screen, where Melissa is seeing the full-size logo because she uses a regular display.

  Can you please try uploading a High resolution logo that is exactly double the size of your regular Logo?

  Let us know if that helps!

  March 12, 2015 at 7:27 am #71771
  
  stepsinthyme
  

  Member

  Yey that worked! Thank you both so much for your help!
  I really appreciate it!

  Shantala

  March 12, 2015 at 5:12 pm #71802
  
  melissajohill
  

  Member

  Ah hah! Of course… So glad that’s resolved! Let us know if you have any other questions. :)

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