Infinite Scroll & Tracking Browser Problem

  • Author
    Posts
  • #149482

    Hi,

    It seems that if tracking protection is enabled in a browser (I’ve checked in Firefox and Safari) then the infinite scroll doesn’t work. The (first) page loads but there’s no “load more posts” button or any kind of scrolling option.

    Can this be fixed as a reader trying to prevent tracking should be allowed to read content and progress further down a site?

    P.S. If I disable the infinite scroll, the “load more” button doesn’t appear (within a tracking protected browser page) either.

    Thanks.

    The blog I need help with is whatwentwrongwith.com.

    #149487

    psimoes99
    Member

    Hi,

    I’ve also just noticed that cause I was going through a caregory and I could only load posts once!

    However, homepage loads fine.

    This happens with the infinite scroll on and off.

    I’ve just sent them an email.

    Not sure if this was like this forever since I’ve been only using this theme for maybe 3 or 4 months.

    #149520

    binarymoon
    Theme Author

    Hi there – I think this is an issue with WordPress.com – I will ask them to take a look.

    #149522

    binarymoon
    Theme Author

    I’ve just tested it on the site http://whatwentwrongwith.com/ – I think it’s to do with wordads. The wordads are being loaded in the infinite scroll and the tracking code is blocking the javascript which in turn stops the infinite scroll from working.

    I am not sure what the solution to this is but it’s something that WordPress.com and/or wordads will need to fix.

    #149524

    psimoes99
    Member

    I’ve been speaking with them but so far nothing has worked but they are trying.

    However, I got this problem on Chrome but I’ve tried on Edge and it works fine. So must be something to do with java probably.

    On my work desktop, it worked on Chrome so I don’t know. :\

    I’m gonna wait for the support to come back again.

    #149535

    In regards to WordAds, I have another site, also using Chronicle but without WordAds and the same problem occurs…

    https://whatwentrightwith.com/

    #149549

    psimoes99
    Member

    So i’ve come to a conclusion that adblock extension is causing this but just in pages other than homepage, which is weird.

    If I deactivate the extension, then all is fine.

    About https://whatwentrightwith.com/ works fine for me, infinite scroll is working.

    #149555

    binarymoon
    Theme Author

    Regarding https://whatwentrightwith.com/ – it looks like there is advertising on there. I don’t know what it is, but it seems to be what is breaking the loading. The code prefix is __ATA if that helps.

    This is definitely not part of the theme though, it’s part of the WordPress.com code base. As such I can’t help with this I’m afraid. Hopefully someone on WordPress.com will be able to help.

    They have my contact details if they want any more info from me, or if they want me to test anything in the theme.

    #149574

    Hi @whatwentwrongorrightwith and @binarymoon,

    I have reported this issue to our Ads team.

    I’ll get back to you as soon as I hear back from them.

    #149600

    Hi @whatwentwrongorrightwith,

    I have received info from the Ads team, that it has been fixed.

    Please test and let me know.

    #149607

    Yes, it’s now working. Thanks!

    #149658

    psimoes99
    Member

    Yes its working!! Many thanks!!

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