Premium Theme Support › Pro Theme Design › Exhibit

I would like to cancel my purchase and get refund

  • Author
    Posts
  • #85729
    greenlandnepal
    Member

    Hi, I am sorry that I am not satisfied with this theme which I have purchased on 1st Nov.
    Pls help me to get it refund

    The blog I need help with is: (visible only to logged in users)

    #85853
    binarymoon
    Theme Author

    Hi there – really sorry to hear you’re not happy with the theme.

    There’s info here on how to get a refund – https://en.support.wordpress.com/refunds/

    If you could let me know what is wrong with the theme that would be really helpful.

    #85857
    greenlandnepal
    Member
    Original poster

    Dear Binarymoon,
    That way I can only cancel and get refund of my premium plan. There is no option for theme refund. FYI, I have already cancelled my premium plan but still looking for ways to cancel my premium theme.
    Please help

    #85867
    binarymoon
    Theme Author

    As far as I am aware the process on that page is the way to get refunds. If you can’t find what you’re looking for then I’d recommend contacting wordpress.com directly (the details are at the bottom of the page I linked before).

    This support forum is for getting help with the theme from the theme author (me) but I don’t actually work for wordpress.com so I don’t have access to give refunds. I know they will give it though – so you’ll get your money back.

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