I cannot access the theme templates

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  • #157155

    oqmented
    Member
    Original poster

    Fortune is our installed theme but when I create a new page for our website I cannot access any of the Fortune templates. It’s blank instead and the only layout options available are random templates from other themes. Why is that so and how can I access the Fortune templates (the reason why I installed this theme)? Thanks.

    The blog I need help with is: oqmented.wpcomstaging.com

    #157163

    tarasdashkevych
    Theme Author

    Hello,

    A new Editor now provides its own pre-built layouts by default. In order to use the theme templates, please:

    1) Select a blank layout: https://cldup.com/_Z12K7dqJk-3000×3000.png
    2) Select the theme template: https://cldup.com/jYtF-irKjo-3000×3000.png

    Hope this helps. Please let me know if you have any additional questions.

    Kind regards,
    Taras

    #157191

    oqmented
    Member
    Original poster

    Thanks, Taras. Unfortunately though, that doesn’t work for me – I select a blank layout and when I select something from the theme template dropdown menu, I can see all of the four Fortune templates (front page etc.) but whichever I choose – the layout stays blank. Or am I mistaken, I thought have some images and text/columns etc. in the layout then. Which I should be able to edit then (exchange images, alter the text etc.)?
    I use Firefox and deactivated my pagebuilder plugin (cause I thought maybe this is what causes this).

    #157208

    tarasdashkevych
    Theme Author

    I am happy to help you to resolve these problems. First, could you please make your site public (https://wordpress.com/support/settings/privacy-settings/), so I can be able to inspect the site?

    Then, could you please create a page with the Front Page template. (Example of the page with the Front Page template: https://cldup.com/XqNrIUfYMO.png)

    Once this page is created, please set it as your static front page: https://wordpress.com/support/pages/front-page/

    Please let me know when the page is ready.

    Kind regards,
    Taras

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