How do i download my theme?

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    Posts
  • #101174

    kbozeck
    Member

    i’d like to download the file. Can you send me a link? Thank you!

    The blog I need help with is kbozeckdotcom.wordpress.com.

    #101275

    rezzap
    Staff

    Hello!

    I’m afraid it’s not possible to download the themes purchased through WP.com. The theme is linked to the site used during purchase. Organic Themes does sell a version of the theme you can download for use on your self-hosted site if this is why you are looking for the download link.

    Thank you!

    Rebecca

    #101278

    kbozeck
    Member

    Hi Rebecca. Thanks for getting back to me. Unfortunately I already paid $70 for the theme. I assumed that that would include a downloadable version given the price. You’re saying i need to purchase another version? if that’s the only option, i would rather just have a refund. I am using a self-hosted site, yes, which mean I don’t currently have access to this theme. Could you please advise next steps?

    thank you for your help
    Katie

    #101281

    rezzap
    Staff

    Hi Katie,

    If you are within the 30 day period you can request a refund from WP.com for the theme you purchased through them. You can then purchase the self-hosted version through the Organic Themes site directly. All themes available on WP.com are for use on this platform only.

    Thank you!

    Rebecca

    #101284

    kbozeck
    Member

    Hi Rebecca

    I purchased the theme back in June, so it looks like I’m out of luck with the refund. I also found the theme and wordpress to be fairly constraining, so I moved to a different hosting site. So it looks like I’m out of luck all around. Fairly disappointed by this. When I purchased the theme, there was no mention that it could only be used for WordPress.com sites. For the amount charged, that doesn’t seem quite right. I would suggest making that clearer on the site.

    Thanks
    Katie

    #101287

    rezzap
    Staff

    Hi Katie,

    Unfortunately this is outside of my control and is how the WP.com platform operates. If you email us through the Organic Themes site for the self-hosted version of the theme we might be able to help a bit with the transfer.

    Thanks!

    Rebecca

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