how do i add this theme? i purchased it a day or two ago

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    Posts
  • #78162

    joefab358
    Member

    do you send me the files to upload and add? if so, where are they?

    The blog I need help with is dorothysegar.wordpress.com.

    #78273

    rezzap
    Staff

    Hello!

    The theme is automatically attached to the site you used when you purchased it. Are you seeing the theme in your site under Appearance > Themes? If not, can you confirm you purchased it through the WordPress.com site and not through Organic Themes directly?

    Thank you,

    Rebecca

    #78285

    joefab358
    Member

    Hi Rebecca,

    I see it but it under appearance>Themes but looks like there is a disconnect. Its ‘as if’ i did not buy it so its more of a preview and will not let me do extensive customization? I bought it from wordpress.

    #78287

    rezzap
    Staff

    Hello,

    I am going to tag WordPress.com staff to the thread to look into your account for you and see if it’s set as it should. They will follow up with you here.

    Thanks,

    Rebecca

    #78295

    Hi there, I see that Connect was purchased for this site: dorothysegar.wordpress.com and it is currently active on that site. If you are still having issues or have further questions, please let me know.

    #78310

    joefab358
    Member

    When I try to customize, fonts, etc it tells me this is part of the premium pack with a link to upgrade?

    #78311

    rezzap
    Staff

    Hi Joefab358,

    You will need to purchase the Custom Design add-on if you want to change fonts and colors on the theme. You can however customize the Theme Features under Appearance > Customize > Theme. You will find the information for the Custom Design add-on here: https://en.support.wordpress.com/custom-design/.

    Thanks,

    Rebecca

    #78429

    joefab358
    Member

    Thanks Rebecca. So buying a theme for $69 just gets you a very basic layout and you need to pay more to get add-on (another $99?).

    #78430

    rezzap
    Staff

    Hi Joefab,

    Purchasing the theme for $69 gets you the theme you see in the demo (https://purposedemo.wordpress.com). If you want to then modify the theme, WordPress.com requires that you purchase the Custom Design addon. This is related to WordPress.com’s platform, not the theme.

    Thanks!

    #78445

    joefab358
    Member

    Thanks, that is helpful!

    #78450

    rezzap
    Staff

    You’re welcome!

    Cheers,

    Rebecca

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