Homepage header background color – Promenade Theme

  • Author
    Posts
  • #90006
    alannalawson
    Member

    Hi there,

    My site has been active for around 9 months and I’ve always used the standard theme with a white background and white header background. Tonight I wanted to see what the other background colors would look like and somehow I changed the header background color to grey. I can’t for the life of me figure out how to change it back to white. It’s frustrating because even after pressing the ‘default’ option – and the preview showing with a white header background – my actual page shows with a grey background. Can anyone please help? Website: alannalawson.org (home page)

    Thanks!!

    Alanna Lawson

    The blog I need help with is: (visible only to logged in users)

    #90188
    kathrynwp
    Staff

    Hi Alanna, I’ve cleared a setting on your site – could you let me know if the colour customization is working now?

    #90253
    alannalawson
    Member
    Original poster

    Hi Kathryn,

    Thank you for looking into the problem on my site. Unfortunately the default setting (white) in Customize – Colors & Backgrounds – is still not showing on my live site. It appears to have changed on the preview, but when I go to the live site it’s still grey.

    Would you be able to change it for me?

    All the best,

    Alanna

    #90264
    kathrynwp
    Staff

    You should be all set now! Please let us know if this happens again and thanks for your patience!

    #90274
    alannalawson
    Member
    Original poster

    Thanks for your help Kathryn, REALLY appreciate it.
    All the best!

    #90276
    kathrynwp
    Staff

    My pleasure, I’m glad you’re all set now!

    We also found the underlying glitch in the custom colours that was causing this problem, so it shouldn’t happen again.

    Enjoy the theme!

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