Header w/my name not showing on iPhone

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  • #116840

    janabouc
    Member

    On my iPhone 7 plus, whether logged in or out of WP, my name is invisible and only my header tagline shows. I think that’s because the dark gray box behind my name and the site name is not appearing on the phone so the white text is on white background. What to do? In the preview for the phone view in WP on my mac the header does show. Can you help please? I don’t see how to send a screen shot.

    The blog I need help with is janabouc.com.

    #116989

    janabouc
    Member

    Here is a link to the screenshot on dropbox of what I see: link to screenshot shared on dropbox

    #116992

    thejohnparris
    Theme Author

    Hi,

    The WordPress.com mobile theme is overriding your Ampersand theme. See here how to disable that so your theme shows: https://en.support.wordpress.com/themes/mobile-themes/

    #116994

    janabouc
    Member

    Thanks for the quick response but the link seems to imply that this theme isn’t mobile ready and if I turn off the WP mobile default it will load the full site and will therefore not work on old phones and will load very slowly. If that’s the case then I don’t want to disable it.

    Would just changing the text in the header to a color other than white work?

    Why does the preview show the theme’s design As it should look on a phone but not the real display?

    #116996

    thejohnparris
    Theme Author

    The theme’s preview page shows the Ampersand theme, not the WordPress.com mobile theme that’s overriding Ampersand. Ampersand will work fine on mobile and I don’t think you need to worry about any possible but unverified speed issues.

    #116997

    janabouc
    Member

    I tried turning it off and it told me that Ampersand was already mobile friendly and didn’t seem to want to let me to turn it off. But I clicked the button that said to show text as black instead of the custom theme color and that made it appear.

    #116998

    janabouc
    Member

    But it was still the WP theme, not the Ampersand theme showing. So I did what you said and it worked. It looks great. Do you by any chance have an old phone to test it on for me? If not I’ll ask a friend next time I see her, but for now I’ve set it to turn off mobile and I guess let Ampersand do the mobile thing itself.

    #117164

    mmcalister
    Theme Author

    Everything looks good to me on mobile!

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