Premium Theme Support › CyberChimps › Delight

Header issue with Delight

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  • #41798

    ladyjynx
    Member

    I am trying to change the header on Delight; am able to upload the pic but it doesn’t show up when viewing the page. Can anyone help?

    Thank you!

    http://www.selenawolff.com

    The blog I need help with is selenawolff.com.

    #41942

    bhadaway
    Member

    Is there anyway that you can either provide a link to the image or more details about it, size, format, color mode etc?

    Thanks

    #41947

    ladyjynx
    Member

    I’m using it on WordPress.com. It’s in jpeg format, and I uploaded it, and several others, on the Header page in Appearances/Header. None of the pics I uploaded show up.

    #41989

    bhadaway
    Member

    There are actually two places where the header can be set so make sure to try them both.

    1. There’s of course Appearance > Header.

    2. But there’s also Appearance > Customize > Header.

    Thanks

    #42019

    ladyjynx
    Member

    I tried both and neither one worked. Stumped!!

    #42056

    bhadaway
    Member

    It’s confirmed working, you can even see another Delight user using it here:

    http://me2orchestra.org/

    So, I might be stumped too.

    Can you upload the image somewhere like http://imgur.com/ so that you can share the link?

    Thanks

    #42067

    ladyjynx
    Member

    http://www.flickr.com/photos/110691972@N02/11226865363/

    I uploaded the original on flickr. I uploaded it to Appearance/Header and cropped it to size, of course.

    Hope this helps. I did see the uploaded header on the other site. It looks good and hope to be able to do this too.

    One other thing. I have the wordpress premium customize thingy; don’t know if this makes a difference.
    Thanks, bhadaway

    #42069

    bhadaway
    Member

    I’m going to have to check with development on this.

    Thank you for your patience and hold tight please.

    #42070

    ladyjynx
    Member

    Ok!

    #42086

    kathrynwp
    Staff

    Hi there, have you tried uploading an image that is at least 1800 × 400 pixels, as specified under Appearance > Header:

    https://selenaswords.wordpress.com/wp-admin/themes.php?page=custom-header

    The largest version of the Flickr image you provided above is only 1024 X 981:

    http://www.flickr.com/photos/110691972@N02/11226865363/sizes/o/in/photostream/

    Let me know how it goes with an image at least 1800 × 400 and we’ll take it from there. Thanks!

    #42087

    kathrynwp
    Staff

    Ah – scratch that, I just looked at one of your already-uploaded header images and see that it’s the right size. Let me do some further testing and I’ll get back to you!

    #42091

    kathrynwp
    Staff

    Hi again, there appears to be a technical glitch on our end. I’ve added some custom CSS as a temporary workaround and your starry-sky image is now showing.

    We’ll let you know when a more permanent fix is in place, but for now the CSS does the trick.

    #42099

    bhadaway
    Member

    Good to hear.

    #42174

    ladyjynx
    Member

    Hey! I’ve been offline for awhile. Thanks for all your help.

    I’m wondering if I change the header will the CSS work for that as well?

    Thanks again.

    #42179

    kathrynwp
    Staff

    Hi there, you can adapt the current CSS to point the file path to your new image. The current CSS looks like this:

    #masthead {
 	 	background-image: url('http://selenaswords.files.wordpress.com/2013/12/cropped-mcnaught_druckmuller.jpg');
 	 	background-size: 100% 100%;
 	 	background-position: 50% 50%;
 	 	background-repeat: no-repeat;
}

    You’d just need to change this URL:

    http://selenaswords.files.wordpress.com/2013/12/cropped-mcnaught_druckmuller.jpg

    …to your new image file. You can grab the new image URL in your Media Library by copy-pasting it out of the File URL field at the top right.

    For example, for this file:

    https://selenaswords.wordpress.com/wp-admin/post.php?post=4159&action=edit

    …here’s where you’d copy-paste out the file URL:

    https://cloudup.com/cUFgKqVwSF6

    Just let me know if you need further help!

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