Header cropping improperly — please help!

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  • #56049

    2summers
    Member

    Hi there,

    I suddenly noticed today that my blog header is cropped on the top, bottom and sides. I’m using the recommended image size — 1800×400 — for the header but suddenly it’s not fitting properly. I contacted the a WordPress happiness engineer and he recommended resizing to 1300 pixels wide. I did that but the cropping remains the same. Has there been a change to the theme format? Please help as my blog looks really terrible now! Thanks.

    The blog I need help with is 2summers.net.

    #56150

    angelatcrist
    Member

    Hi Heather,

    Thanks for posting your question here. I believe I saw the issue in both Safari and Chrome. What browser are you using? I will create an issue for my dev team to review. I will have an estimated time later this afternoon.

    I appreciate your patience!
    Thanks,
    Angela

    #56151

    angelatcrist
    Member

    Hi Heather,

    After talking with my dev team, it appears that this change was caused by the recent update. My team is working on a fix and will be complete in the next few days.

    In the meantime, you could create a header image size of 1800 x 680, this seems to work fine within our Gallery demo.

    I will keep you updated on the progress.
    Thanks,
    Angela

    #56157

    2summers
    Member

    Hi Angela, a friend of mine who is brilliant with WordPress was able to fix the problem by creating a logo file to insert as my header. Thank goodness! So all is well now. Thanks.

    #56162

    angelatcrist
    Member

    Thanks for the update Heather!
    Please don’t hesitate if you have any other questions!

    Thanks,
    Angela

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