Grid not displaying properly

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    Posts
  • #151305

    I absolutely love this theme but I’m having troubles with my browser (chrome) displaying only one column instead of two. I realized it’s not just my page that looks that way but I’m concerned if chrome doesn’t display this correctly by default, how often will it display? Is there something I’m missing? The site in question is http://www.courtneylestrange.ca

    The blog I need help with is courtneylestrange.ca.

    #151306

    binarymoon
    Theme Author

    Hi Courtney – I have tested the site in Chrome on my mac and am seeing 2 columns.

    So I guess the question is what platform are you viewing the site on? If it’s an ipad or an iphone (or similar) then it’s likely it will be a single column since the screen is narrower. If you view it on a larger screen (laptop/ desktop) then it should be 2 columns.

    If you are viewing it on a large screen then something else must be wrong, but we should check these first.

    Thanks – Ben

    #151307

    I’m viewing on a laptop. The concern is that when my web page is loading, I see 2 columns, then the second one disappears and shows up underneath… I can’t find any information anywhere about columns not being view able on chrome and I already have my display at the regular 1920 x 1080 so I really don’t see why 2 columns doesn’t work for me. Any ideas?

    #151329

    binarymoon
    Theme Author

    Thanks for the info. That must mean there’s something else going wrong.

    I’ve tested your site a few times and it always displays in two columns, so we will just need to test lots of things and slowly work through what the issues could be.

    Firstly, I’d like to try to reproduce your setup. So what operating system and version are you using, and what version of Chrome are you using? You can get this info here: https://supportdetails.com/

    Next, could you open the developer tools and check if there are any javascript errors? To do this go to the chrome menu in the top right, then down to More Tools > Developer Tools. Once that’s open go to the Console tab. Refresh the page and see if there are any warnings or errors, and if so copy and paste them here.

    That should give us something to start with at least.

    Thanks – Ben

    #151356

    Operating System
    Windows 10 (64-bit)

    Screen Resolution
    1739 x 979

    Web Browser
    Chrome 80.0.3987.1

    Web Browser Size
    1740 x 838

    IP Address
    107.181.177.130

    Color Depth
    24 bit

    Javascript
    Enabled

    Macromedia Flash Version
    Not Installed

    Cookies
    Enabled

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    content.index.js:317 Uncaught (in promise) DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
        at randId (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:317:16)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12058:85
        at Generator.next (<anonymous>)
        at step (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:191)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:361
    randId @ content.index.js:317
    (anonymous) @ content.index.js:12058
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    Promise.then (async)
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12760
    (anonymous) @ content.index.js:12762
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:12019
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:63
    (anonymous) @ content.index.js:66
    DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map
    content.index.js:317 Uncaught (in promise) DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
        at randId (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:317:16)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12058:85
        at Generator.next (<anonymous>)
        at step (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:191)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:361
    randId @ content.index.js:317
    (anonymous) @ content.index.js:12058
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    Promise.then (async)
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12760
    (anonymous) @ content.index.js:12762
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:12019
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:63
    (anonymous) @ content.index.js:66
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    e.renderCreative @ ata.js:1
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    e.renderInlineAd @ ata.js:1
    (anonymous) @ ata.js:8
    value @ ata.js:8
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    n @ ata.js:1
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    forEach.t.<computed> @ ata.js:8
    n @ ata.js:1
    a @ ata.js:1
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    (anonymous) @ ata.js:8
    i @ ata.js:8
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    value @ ata.js:8
    value @ ata.js:8
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    (anonymous) @ ata.js:8
    (anonymous) @ ata.js:8
    c @ ata.js:8
    (anonymous) @ ata.js:8
    forEach.t.<computed> @ ata.js:8
    n @ ata.js:1
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    Promise.then (async)
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    a @ ata.js:1
    (anonymous) @ ata.js:1
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    (anonymous) @ ata.js:8
    (anonymous) @ ata.js:8
    c @ ata.js:8
    (anonymous) @ ata.js:8
    forEach.t.<computed> @ ata.js:8
    n @ ata.js:1
    a @ ata.js:1
    (anonymous) @ ata.js:1
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    (anonymous) @ ata.js:8
    i @ ata.js:8
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    (anonymous) @ ata.js:8
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    (anonymous) @ ata.js:8
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    c @ ata.js:8
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    forEach.t.<computed> @ ata.js:8
    n @ ata.js:1
    a @ ata.js:1
    Promise.then (async)
    n @ ata.js:1
    a @ ata.js:1
    (anonymous) @ ata.js:1
    (anonymous) @ ata.js:1
    (anonymous) @ ata.js:8
    (anonymous) @ ata.js:8
    c @ ata.js:8
    (anonymous) @ ata.js:8
    forEach.t.<computed> @ ata.js:8
    n @ ata.js:1
    a @ ata.js:1
    (anonymous) @ ata.js:1
    (anonymous) @ ata.js:1
    (anonymous) @ ata.js:8
    i @ ata.js:8
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    t @ ata.js:8
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    o @ ata.js:1
    (anonymous) @ ata.js:1
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    DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map
    DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.postload.js.map
    content.index.js:317 Uncaught (in promise) DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
        at randId (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:317:16)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12058:85
        at Generator.next (<anonymous>)
        at step (chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:191)
        at chrome-extension://bkkbcggnhapdmkeljlodobbkopceiche/content.index.js:12041:361
    randId @ content.index.js:317
    (anonymous) @ content.index.js:12058
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    Promise.then (async)
    step @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12041
    (anonymous) @ content.index.js:12760
    (anonymous) @ content.index.js:12762
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:12019
    __webpack_require__ @ content.index.js:20
    (anonymous) @ content.index.js:63
    (anonymous) @ content.index.js:66

    I hope that gives you the info you’re looking for!

    • This reply was modified 2 years by  binarymoon.
    #151380

    binarymoon
    Theme Author

    Thanks for the info. I am on a Mac so I am going to get a hold of a Windows machine so I can test this there.

    In the mean time – I notice you have wordads enabled. I wonder if that’s conflicting with the layout. Do you have any control over where the ads appear? Could you try disabling it temporarily and see if the problem fixes itself?

    #151399

    Hi there – I just turned wordads off and the same thing is happening. Thank you for your help! I love this theme and would like to use it :P

    #151400

    I’ve decided to use another theme as it seems my browser is just not letting me see 2 columns (not just this theme.) thanks for your help.

    #151402

    binarymoon
    Theme Author

    Thanks for letting me know and sorry we couldn’t work it out!

    Ben

The topic ‘Grid not displaying properly’ is closed to new replies.