First featured post is blank in slider…

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  • #111660
    datwinning
    Member

    Hi Ellen,

    I didn’t see anyone else in the forum with this issue, but I just switched by site to Nikau and everything looks great except the first post in the slider is blank. It’s just white, no link, nothing.

    If you get a chance, please take a look at the link and let me know if you’ve ever encountered anything like that, and if you might have a solution. Thank you so much for your time. — Ren

    The blog I need help with is: (visible only to logged in users)

    #111787
    datwinning
    Member
    Original poster

    Hi Ellen, just wanted to bump this and see if you had any feedback. Please let me know if there is anything I should clarify.

    We really like the look and feel of this theme, but we have no idea what’s causing this issue. Thanks. — R

    #111898
    ellenbauer
    Theme Author

    Hi Ren,

    I’m so very sorry that I missed to answer you quickly. Please excuse me for that!

    Regarding your slider image, did you upload a Featured image for all posts visible in the slider? Do you have a post that should be visible, but isn’t

    Could you also let me know which tag you used for the posts in the slider?

    And also do you have any custom CSS active?

    Thanks so much for your patience.
    Best, Ellen

    #111901
    datwinning
    Member
    Original poster

    Hi Ellen, no worries, thank you for your reply!

    I have a featured image for all posts, and all posts that have the featured tag do show up in the slider. The first one is just blank for some reason.

    The tag I used is default: “featured”.

    I don’t believe I have any custom CSS, I don’t really touch that stuff. And I definitely haven’t touched anything after changing to this theme. — R

    #111983
    ellenbauer
    Theme Author

    Hi Ren,

    I’m so sorry for this error. Could you help me do some tests, so that I can understand the error better. That would be so helpful.

    Could you maybe test a different tag as your “Featured content” tag to see, if the issue is still visible then?

    Thanks so much, I will try to solve this asap.
    Best, Ellen

    #111986
    datwinning
    Member
    Original poster

    Hi Ellen,

    Thank you for your help. To test it, I changed the tag to “slider” but the first post is still blank. Everything else works fine. — R

    #112004
    ellenbauer
    Theme Author

    Hi Ren,

    thanks for doing the test and I’m so sorry to hear that it’s still not working. I will try to get help from the WordPress.com team directly, since I can’t see any issues with the theme itself. Maybe it’s a Featured content issue. I will ask for help and get back to you asap.

    Thanks so much for your patience!
    Best, Ellen

    #112005

    Hi Ren,

    I wasn’t able to replicate this on my test site, but I noticed something odd in the Dashboard view of your featured posts. I don’t see the tag “slider” when I look at the posts there:

    https://datwinningdotcom.wordpress.com/wp-admin/edit.php?tag=slider

    Could you try to add the tags to those posts again from the Dashboard, and let us know if that fixes things?

    #112021
    datwinning
    Member
    Original poster

    Hi, sorry for the delayed reply, was out for a wedding this weekend.

    So yea, that’s been a glitch that keeps happening on this site, not sure why. I’ll put the featured tag (in this case “slider”) in and then save it. Then the next time I check on it, the featured tag will not not be in the tag field, but the post itself will still be featured. But this doesn’t happen to every post I use slider for, just recent ones for whatever reason.

    So, this is something I’ve done many times–entering the featured tag and reentering it, etc.–and it has not affected/fixed the first blank slider post. — R

    #112022
    datwinning
    Member
    Original poster

    And just for some more background, our previous theme was “Romero”. The disappearing featured content tag started during that theme. It didn’t affect whether the post showed up as featured, so I never brought it up to them.

    Do you think there could be any lingering issuess from that theme? — R

    #112023

    One of our developers was able to spot the source of the issue, and it has been corrected on your site.

    Your text widget had an empty link, and for some reason that was breaking the slider.

    This is the previous code from that widget:

    <a href="http://thenerdsofcolor.org"><img src="https://datwinningdotcom.files.wordpress.com/2016/05/noc.jpg" /></a>
    <a href="http://dynastyproject.org"><img src="https://datwinningdotcom.files.wordpress.com/2016/05/tdp.jpg" /></a>
    <a href="http://fastbreaknyc.com"><img src="https://datwinningdotcom.files.wordpress.com/2016/05/tdl.jpg" /></a>
    <a href="http://dynastyproject.org"></a><a href="http://viceland.com"><img src="https://datwinningdotcom.files.wordpress.com/2016/05/viceland_logo.png" /></a>

    This was the empty link from that code:
    <a href="http://dynastyproject.org"></a>

    So that part has been removed the widget. Feel free to add it back in with an image or text to click for the link.

    #112024
    datwinning
    Member
    Original poster

    Awesome, will adjust accordingly. Thank you both so much for your time. — R

    #112025

    You’re welcome! Happy blogging.

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