File for download (Self-Hosted version)

  • Author
    Posts
  • #84548

    ericaamerica
    Member
    Original poster

    I was signed into the wrong blog when I purchased this template.

    I want to download the file and upload it to the blog I intend to use it for (ericaamerica.com) rather than (ericaamerica.wordpress.com).

    Any guidance?

    The blog I need help with is: ericaamerica.wordpress.com

    #84674

    vladolaru
    Theme Author

    Hi Erica,

    If you are looking for the self-hosted version of Jason then you will have to ask for a refund from WordPress.com and purchase it from our site PixelGrade.com (it will be available in a couple of days). You can’t download themes purchased on WordPress.com ( more about it here https://en.support.wordpress.com/com-vs-org/).

    If you wish to move the theme to another blog on WordPress.com then you can find the workflow here https://en.support.wordpress.com/premium-themes/

    I hope this helps,
    Vlad
    PixelGrade

    #84678

    ericaamerica
    Member
    Original poster

    Excellent, thank you so much for the help Vlad. I put in the request to cancel and will follow the directions to purchase direct from PixelGrande.com.

    #84760

    vladolaru
    Theme Author

    Glad to hear that.

    #84861

    babbardel
    Theme Author

    Hey again Erica and sorry for this late comeback,

    Please follow this link in order to get the self-hosted version of Jason: http://pixelgrade.com/themes/jason

    Let me know how it works.
    — George

    #84903

    I just purchased Jason. I want to know how to download the files to my desktop. I then will add it to my server and WordPress – which is installed on a separate hosting service.

    Help.

    Murray

    #84904

    vladolaru
    Theme Author

    Hi Murray,

    Glad to have you on bord. Unfortunately you can’t download a theme purchased from WordPress.com but you can ask for a refund from them in the first 30 days. For self-hosted WordPress installations you need to buy it from our shop at pixelgrade.com. You can find out more about refunds here: https://en.support.wordpress.com/refunds/ and about the differences between WordPress.com and WordPress.org here: https://en.support.wordpress.com/com-vs-org/

    I hope this makes sense
    Vlad
    PixelGrade

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