Featured images not showing on post when entering from a link on Facebook mobile

Premium Theme Support › Elmastudio › Ubud

• Author
  Posts
• November 12, 2015 at 2:54 pm #86240
  sergiopfloyd

  Member

  Hello!
  I post photos as featured images and I share the post link on Facebook.
  When you click on the link from Facebook on a desktop it shows you the post and you see the picture, but when you do the same thing from Facebook on a mobile phone you only see the post title, no picture.
  Any ideas?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

  November 17, 2015 at 10:12 pm #86512
  ellenbauer

  Theme Author

  Hi there,

  I’m so sorry for my late reply. You have a beautiful website, really like the pictures! I saw that you are using a WordPress tiled gallery on the front page, so I’m not 100% sure, which link is used on Facebook.

  Could you maybe send me an example link URL, so I could test this on my mobile phone. Also which type of phone do you use (Android, iPhone or WindowsPhone)?

  Thanks so much for your patience!
  Best, Ellen

  November 17, 2015 at 10:46 pm #86518
  sergiopfloyd

  Member

  Original poster

  Thank you Ellen!
  The front page is just a gallery.
  What I’m sharing on Facebook are the links to the individual posts, like this one: http://wp.me/p39cW8-27N
  It happens on at least Android and iOS.

  November 18, 2015 at 8:54 pm #86539
  ellenbauer

  Theme Author

  Hi Sergio,
  thanks for your reply. I just tested the link on my iPhone, I could see the picture, but I noticed that you have the default Mobile Theme enabled. Since Ubud has it’s own mobile-optimized design, you need to disable it (I hope then the issue also goes away).

  Just go to Appearance → Mobile and select “No” there.

  Let me know, if this doesn’t help.
  Best, Ellen

  November 18, 2015 at 9:03 pm #86540
  sergiopfloyd

  Member

  Original poster

  Yes, it solved the issue and the Ubud theme is so much better than the default one. I can’t believe I had that on the whole time.
  Thank you!

  November 19, 2015 at 11:13 am #86543
  ellenbauer

  Theme Author

  Oh, great, so happy this solved the issue and that you like th mobile view better this way!
  Best, Ellen

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