Featured images are not displayed
I have the issue that the featured image from my recent post (http://blog.z33.ch/2016/09/17/die-wahre-revolution-in-ios-10/) are not displayed even the image are 1000 pixels width and 800 pixels high.
As this theme cost really much, I hope to get feedback soon, thank you :)
The blog I need help with is blog.z33.ch.
Hey there, Patrick! So sorry to hear this.
What happens when you upload a Featured Image from another post you know already works?
Could you please try publishing a brand-new post, and see if you still have the same issue?
I tried to use an other image (that are displayed on a other posts successfully) for this post but that doesn’t work either.
I can’t publishing new posts just like that as my reader would be upset, but I’ll try to use the image in my next post that I publish manually. I should give you a feedback till next week.
Can you please investigate the issue in the meantime on your side? If there’s any information you need, please reply.
Thanks for checking, Patrick!
To get to the bottom of this issue for you, we need to do a bit of troubleshooting.
Instead of publishing a post live, could you please try previewing a draft of a new post with this same Featured Image? Does that work?
First I was confused by the wide and length, then frustated by the lack of good image edit apps but finally the image is now displayed after I create a new one.
Still the theme doesn’t check the wide if you set it first wrong so I needed to create a new post in the past :) Maybe something you can fix in the future :)
But thanks for the help!
So glad to hear this is now sorted out, Patrick! And thanks for sharing that feedback — noted.
Let us know if anything else comes up.
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