Premium Theme Support › Organic Themes › Purpose

Featured Content Slider not working in Safari on my iPad

  • Author
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  • #148121

    svjspencer
    Member

    Hi there
    thanks for this terrific theme.
    I was just doing some testing before I go completely live with this site and noticed that the “Featured Content Slider” – which works fine Chrome and Safari on my Macbook – does not load the images properly on Safari on my iPad. Although it does work on Chrome on my iPad.
    Hope you can help
    Besst wishes
    Simon

    The blog I need help with is justalliance.net.

    #148159

    emilysuesrq
    Theme Author

    Hi Simon, we are glad to hear you think the theme is otherwise terrific! Thanks for the feedback :)

    We’ll be glad to look into this for you. Are you able to provide screenshots (in link form) of the issue?

    Thanks,
    Emily

    #148184

    svjspencer
    Member

    Hi Emily
    Forgive my ignorance, how do I send them in link form?
    Best wishes
    Simon

    #148185

    svjspencer
    Member

    Sorry Emily
    I think I’ve got it now
    Both these images are screenshots from my iPad, as you can see hopefully the Chrome one is fine but the Safari is super zoomed-in and pixelated.
    Hope to hear from you
    Simon

    Chrome
    https://drive.google.com/file/d/16M8pEdduChGycTyTZ2KoM8bQEqRrkOAX/view?usp=sharing

    Safari
    https://drive.google.com/file/d/1CV9lw0UnBJ8F2O0J_Q1z-lkla07lwcZV/view?usp=sharing

    #148212

    emilysuesrq
    Theme Author

    Thanks Simon, the screenshots are appreciated and very helpful. Our developer is out of the office this week but will have him look into this as soon as he returns on Monday. Thanks for your patience while we look into this.

    #148221

    svjspencer
    Member

    Ok Emily look forward to hearing from you next week.

    #148391

    itsdavidmorgan
    Theme Author

    Hi Simon,

    Thanks for sharing your site, it’s looking great!

    Unfortunately, I couldn’t replicate the issue in Safari on my iPad. I’ll assume this is because you’re probably using an iPad Pro with a different resolution.

    Fortunately, there is a global fix. Try applying the following style:

    .home-slider .slideshow .slides li.post {
    background-attachment: initial !important;
}

    This style will restrict the parallax effect of the slideshow images in desktop browsers. However, it should ensure the slideshow images do not appear zoomed on mobile devices.

    I hope this helps. Thanks!

    #148465

    svjspencer
    Member

    It works perfectly now – many many thanks David.

    It is indeed an iPad Pro . but Safari now loads it fine.

    While I am on – is there any way of making the slider go more quickly?

    Best wishes

    Simon

    #148568

    emilysuesrq
    Theme Author

    Hi Simon, unfortunately this isn’t an option with the WordPress.com version of the theme, but it is an option with the self-hosted theme version.

    Let us know if you need further assistance – thanks!

    #149567

    svjspencer
    Member

    Hi Emily
    where is the best p[lave for me to get help with the Self Hosted version?
    I have tried setting it up and have a bot lost
    Best wishes
    Simon

    #149568

    svjspencer
    Member

    “place” not “p[lave ”
    Sorry

    #149704

    emilysuesrq
    Theme Author

    Hi Simon, for help with the self-hosted theme version please visit our website and use the Contact form (found under the Support tab in the main menu), OR you can post to the Purpose Theme forum (found under Support > Forums in the main menu). We look forward to assisting you.

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