enabled "share this" buttons not working on Shelf theme

  • Author
    Posts
  • #33462

    rivertownman
    Member

    The properly enabled social media sharing buttons do not appear when you hover over/click on the “share this” icon for most of my posts. the ones that it does work on are sporadic, unpredictable and are not managed differently form any of the others. Can this be resolved?

    The blog I need help with is instrumentali.com.

    #33713

    binarymoon
    Theme Author

    Hi – this forum is for the Opti theme – I’m afraid I don’t know anything about Shelf so I will move this to the Shelf forum and someone from there should be able to help.

    Cheers – Ben

    #33726

    tollmanz
    Member

    Hi rivertownman!

    I am not sure what is going on here. I am going to see if I can get some assistance from a WordPress.com developer to help with this. Someone will be in touch.

    #33769

    Hi @rivertownman. I’ve taken a look at every post on your home page and see sharing buttons. Has this issue been resolved for you or are you still having trouble? Cheers.

    #33771

    tollmanz
    Member

    Thanks for the assistance Philip!

    #33778

    rivertownman
    Member

    The share button is visible on each post but functions (ie, reveals working twitter and fb icons) only on some posts and not on most of the others. There is no pattern to this as far as I can see.

    #33781

    michiecat
    Staff

    Hi rivertownman,

    I was able to reproduce the problem on your site, as well as on a test site. I’m looking into the cause and I’ll let you know as soon as I have some more information. Thanks for your patience!

    #33785

    tollmanz
    Member

    Thanks michiecat for the assistance!

    #33806

    michiecat
    Staff

    Hi rivertownman,

    I just wanted to let you know that I have not forgotten about you. I’m still investigating the issue, and will keep you posted. Thanks for being patient. :)

    #33809

    rivertownman
    Member

    Okay. thanks for keeping in touch.

    #33852

    tollmanz
    Member

    Hi there!

    We just pushed an update that hopefully fixes this issue for you. Can you see if the problem is resolved? You may need to empty your browser’s cache to get the latest changes to the site.

    #33857

    rivertownman
    Member

    hi. sorry to have taken so long to reply. it all looks good from here now. didn’t need to empty the cache altho i had tried that before when troubleshooting. many thanks for your perseverance! i appreciate it.

    #33858

    rivertownman
    Member

    hi. sorry to have taken so long to reply. it all looks good from here now. didn’t need to empty the cache altho i had tried that before when troubleshooting. many thanks for your perseverance! i appreciate it.

    #33859

    tollmanz
    Member

    Thanks for the feedback! Sorry for the initial problem and I am glad that this is fixed!

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