enabled "share this" buttons not working on Shelf theme

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July 25, 2013 at 8:39 pm #33462

rivertownman
Member

Original poster

The properly enabled social media sharing buttons do not appear when you hover over/click on the “share this” icon for most of my posts. the ones that it does work on are sporadic, unpredictable and are not managed differently form any of the others. Can this be resolved?

The blog I need help with is: instrumentali.com

July 26, 2013 at 6:53 am #33713

binarymoon
Theme Author

Hi – this forum is for the Opti theme – I’m afraid I don’t know anything about Shelf so I will move this to the Shelf forum and someone from there should be able to help.

Cheers – Ben

July 26, 2013 at 11:54 pm #33726

tollmanz
Member

Hi rivertownman!

I am not sure what is going on here. I am going to see if I can get some assistance from a WordPress.com developer to help with this. Someone will be in touch.

July 31, 2013 at 9:30 pm #33769

philiparthurmoore
Member

Hi @rivertownman. I’ve taken a look at every post on your home page and see sharing buttons. Has this issue been resolved for you or are you still having trouble? Cheers.

August 2, 2013 at 12:48 am #33771

tollmanz
Member

Thanks for the assistance Philip!

August 2, 2013 at 10:51 am #33778

rivertownman
Member

Original poster

The share button is visible on each post but functions (ie, reveals working twitter and fb icons) only on some posts and not on most of the others. There is no pattern to this as far as I can see.

August 2, 2013 at 6:27 pm #33781

michiecat
Staff

Hi rivertownman,

I was able to reproduce the problem on your site, as well as on a test site. I’m looking into the cause and I’ll let you know as soon as I have some more information. Thanks for your patience!

August 2, 2013 at 10:45 pm #33785

tollmanz
Member

Thanks michiecat for the assistance!

August 10, 2013 at 5:36 am #33806

michiecat
Staff

Hi rivertownman,

I just wanted to let you know that I have not forgotten about you. I’m still investigating the issue, and will keep you posted. Thanks for being patient. :)

August 12, 2013 at 8:50 am #33809

rivertownman
Member

Original poster

Okay. thanks for keeping in touch.

August 28, 2013 at 11:32 pm #33852

tollmanz
Member

Hi there!

We just pushed an update that hopefully fixes this issue for you. Can you see if the problem is resolved? You may need to empty your browser’s cache to get the latest changes to the site.

September 2, 2013 at 9:12 am #33857

rivertownman
Member

Original poster

hi. sorry to have taken so long to reply. it all looks good from here now. didn’t need to empty the cache altho i had tried that before when troubleshooting. many thanks for your perseverance! i appreciate it.

September 2, 2013 at 9:13 am #33858

rivertownman
Member

Original poster

hi. sorry to have taken so long to reply. it all looks good from here now. didn’t need to empty the cache altho i had tried that before when troubleshooting. many thanks for your perseverance! i appreciate it.

September 3, 2013 at 4:30 pm #33859

tollmanz
Member

Thanks for the feedback! Sorry for the initial problem and I am glad that this is fixed!
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