Edit Header menu stuck

  • Author
    Posts
  • #151829
    anyacamau
    Member

    Hello,
    I have Maxwell theme installed on my two WordPress blogs (anyacamau.blog and anyacamau.academy)
    One is working well
    On the other one, anyacamau.academy, I can’t edit my header bottom menu which is my main menu since about 2 weeks. I get no access and all get stuck. I tried with safari and with chrome and get the same result. I have to exit my browser and login again.
    How can I fix this? Is there a way of installing again without losing all my settings?
    Thank you
    Regards
    Anya

    The blog I need help with is: (visible only to logged in users)

    #151851
    themezee
    Theme Author

    Hi Anya,

    Thanks so much for using Maxwell.

    Okay, this sounds unusual. Where exactly where you trying to edit the menu?
    There are multiple locations where menus can be created in WordPress. Did you edit the menu in the Customizer? https://en.support.wordpress.com/customizer/

    Have you installed and third-party plugins? If yes, can you please try to disable ALL your plugins and try again. Sometimes faulty plugins can cause the Customizer to freeze.

    Best,
    Thomas

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