Premium Theme Support › AudioTheme › Nowell

Customized not shown in Dashboard

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    Posts
  • #70226
    i4merli
    Member

    Hi there
    I would like to customize my new Blog Chor8to10 but “Customize” is not shown….

    Thanks for your Support – Regards, Rahel

    The blog I need help with is: (visible only to logged in users)

    #70366
    thelukemcdonald
    Theme Author

    There are a few different ways to find the Customizer, most of which are covered in the documentation link here: https://en.support.wordpress.com/customizer/

    Let me know if you have any questions after taking a look at the link above.

    #70434
    i4merli
    Member
    Original poster

    Thanks for your reply. The Thing is, that in my german Version of wordpress the button/link…Customize doesn’t even Show up…it does not exist ?? How come?

    #70435
    thelukemcdonald
    Theme Author

    If you have the Nowell theme active for https://chor8to10.wordpress.com, the customize button should show. If it’s not showing, we’ll need to have a WP.com staff member take a look at your site.

    #70436
    i4merli
    Member
    Original poster

    And I do have a premium account! So I guess I should be able to customize my Website?

    #70439
    i4merli
    Member
    Original poster

    Yes I do have the Nowell theme and unter design I have:
    Website title, Slogan
    Colors/Background
    Fonts
    CSS
    Navigation
    Widgets
    Themes
    Statical starting page
    Special Content
    ….but I cannot find anywhere a possibility to customize

    May be I do not understand a simple step….?

    #70442
    kathrynwp
    Staff

    What you’re seeing in your Customizer is expected – there isn’t a specific button that says “Customize.” :-)

    You can choose the Colors/Background, Fonts, or CSS panel to make your customizations as you like.

    You can read more here about how to use those features:

    Custom Fonts
    https://en.support.wordpress.com/custom-design/custom-fonts/

    Custom Colors
    https://en.support.wordpress.com/custom-design/custom-colors/

    Custom CSS
    https://en.support.wordpress.com/custom-design/custom-css/

    If you need help with anything specific, let us know!

    #70445
    i4merli
    Member
    Original poster

    Thank you so much, but finally I changed my theme.The Nowell was not exactly what I expected and honestly too complicated. I switched to the free Hemingway Rewritten theme. Do you know how I can the the costs of 29$ I paid Sunday for the Nowell back?
    Thank you so much for your assistance!

    #70447
    kathrynwp
    Staff

    Sure – you can issue yourself a refund under Store > My Upgrades:

    https://chor8to10.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    It also looks like you didn’t purchase an upgrade for chor8to10.wordpress.com – so you would not be seeing the various Customization panels on that site.

    Your Premium upgrade was purchased for i4merli.wordpress.com and so you should see the Customization panels such as Fonts and CSS active on that one.

    Let me know if you need further help!

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