Premium Theme Support › Organic Themes › Collective

Cookie & consent banner white

  • Author
    Posts
  • #131382
    paulwintour
    Member

    I’m having an issue with the cookie & consent banner. I don’t know if it is a bug or a conflict with the Collective theme. Basically, once you click on “agree and close” a white stripe is left at the bottom of the page even if you will refresh the page. Other users have had similar issues but I can’t find a suitable resolution:

    https://wordpress.org/support/topic/eu-cookie-law-widget-doesnt-show-up/
    https://wordpress.org/support/topic/bug-in-changing-the-cookie-banner-colors/

    The blog I need help with is: (visible only to logged in users)

    #131409
    itsdavidmorgan
    Theme Author

    Hi Paul,

    I haven’t tested the cookie consent banner by Jetpack. However, I see it is currently applied to the site as a widget. Is there a way to add the banner to the footer of the site without adding it as a widget?

    For some reason, the entire widget is not being hidden upon close, and it’s leaving an empty container with a padding, which is why you’re seeing that stripe at the bottom after closing.

    If the only solution is to add the consent box as a widget, I’ll push a style update to the theme to resolve this.

    Thanks!

    #131494
    paulwintour
    Member
    Original poster

    Hi

    Yes it really needs to be a consent widget, not in the footer. Can you let me know once the theme has been updated please.

    Thanks

    #131535
    emilysuesrq
    Theme Author

    Hi Paul, we are working on an update now.

    Emily

  • The topic ‘Cookie & consent banner white’ is closed to new replies.