Cookie & consent banner white

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June 8, 2018 at 2:38 am #131382

paulwintour
Member

I’m having an issue with the cookie & consent banner. I don’t know if it is a bug or a conflict with the Collective theme. Basically, once you click on “agree and close” a white stripe is left at the bottom of the page even if you will refresh the page. Other users have had similar issues but I can’t find a suitable resolution:

https://wordpress.org/support/topic/eu-cookie-law-widget-doesnt-show-up/
https://wordpress.org/support/topic/bug-in-changing-the-cookie-banner-colors/

The blog I need help with is parametricmonkey.com.

June 8, 2018 at 6:50 pm #131409
itsdavidmorgan
Theme Author
Hi Paul,

I haven’t tested the cookie consent banner by Jetpack. However, I see it is currently applied to the site as a widget. Is there a way to add the banner to the footer of the site without adding it as a widget?

For some reason, the entire widget is not being hidden upon close, and it’s leaving an empty container with a padding, which is why you’re seeing that stripe at the bottom after closing.

If the only solution is to add the consent box as a widget, I’ll push a style update to the theme to resolve this.

Thanks!
- This reply was modified 2 weeks by itsdavidmorgan.
June 11, 2018 at 11:05 pm #131494

paulwintour
Member

Hi

Yes it really needs to be a consent widget, not in the footer. Can you let me know once the theme has been updated please.

Thanks

June 12, 2018 at 5:46 pm #131535

emilysuesrq
Theme Author

Hi Paul, we are working on an update now.

Emily
Author

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