Carousel not working

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    Posts
  • #14776
    samdurrant
    Member

    As I am still working on my blog (just bought the theme) it is set to private for now, however, I hope someone can still help.

    When I visit my site via the url I bought (from godaddy) the carousel doesn’t show up, however when I visit it via the xxx.wordpress.com url it does.

    Does anyone have any clue as to why that is?

    The blog I need help with is: (visible only to logged in users)

    #14888
    samdurrant
    Member
    Original poster

    Published it now.

    Still, when viewing http://thethirdbarcom.wordpress.com the carousel shows up… With http://thethirdbar.com it does not.

    Seems some visitors can see it and others don’t…

    #14891
    binarymoon
    Theme Author

    Hi Sam

    I haven’t seen this before – it seems rather strange to me.

    Currently the only thing I can think is that you have used your own domain in a ‘non-official’ way. Because you have iframed the content the javascript may behave in unexpected ways.

    I am not seeing any js errors – and the content is there as expected so this is the only thing I can think of that might be causing this.

    The official way to use your own domain name is to use the custom domain addon. There’s info about this here: http://en.support.wordpress.com/domains/map-existing-domain/

    Unfortunately i don’t actually know that this is the problem however if you decide to buy the upgrade then you will have a 30 day refund window to make sure it’s solved the issue.

    #14893
    samdurrant
    Member
    Original poster

    Thanks.

    Bought my domain before wordpress.com offered them so… just stuck with it. Will look into it. Just weird as it seems some of my visitors can see the carousel and others can’t.

    #14908
    binarymoon
    Theme Author

    If some people can see them and others can’t then that’s probably down to how different browsers treat things in iframes (often it’s security restrictions that stop certain things from happening).

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