Cannot display pictures instead of videos

  • Author
    Posts
  • #19405
    lagalette2
    Member

    Hello,

    I’m trying to use this theme for posts with pictures instead of videos, with the video post format “in front and centre, and in the home page featured a big built-in slider that showcases all my latest picture uploads”, but i’m having problems. I follow all the steps but then, in the front page, it only display the space (empty) but not the picture (you can see it here:http://cuisinedesaveur.wordpress.com/). What is the problem? What am I doing wrong?

    Sorry my english and thanks in advance,
    Celia.

    The blog I need help with is: (visible only to logged in users)

    #19515
    vailobox
    Theme Author

    Hello,

    The showcase page itself is specifically designed for videos, and will not know what to do with image markup in your post. Regular posts in your blog can display featured images and other images instead of videos using the Standard post type. I will discuss with Marc how we can add support for featured images in the showcase and try to get an update for the theme next week.

    #19569
    marcperel
    Theme Author

    Hi Lagalette,

    I’d just like to expand on what Vail said. Unlike a self-hosted site, WP.com does not have support for a featured image, which means we cannot pull it through to the showcase page automatically.

    We are brain storming ways around this, but for the mean time the only posts that will display on the Showcase page are videos.

    Hope we have cleared up any confusion.

    ~ Marc

    #19570
    lagalette2
    Member
    Original poster

    Hello vailobox and marcperel, thanks for your reply.

    We are a little bit displeased, because, as the description Theme indicates:

    Display images instead of videos

    Gigawatt can also be used to display images in place of videos. Your posting window includes the standard image uploader that comes with auto-resizing and filter capabilities.

    We purchased Gigawatt Theme expecting this option (with the same appearance of the video post format, with the slider showcases), and now you’re telling us that by the moment this option is not able. So the information of your theme is misleading… If we had know that, we would purchase another theme. What is the fastest solution that you propose to us? We are in a hurry to launch our blog.

    Thanks in advance,
    -LaGalette2

    #19742
    marcperel
    Theme Author

    Hi Lagalette,

    I want to apologize for the misleading information on the theme detail page. We will be removing the paragraph as soon as possible, clearly there has been an internal miscommunication here.

    Meanwhile I’d suggest using the standard theme home page instead of the Showcase template to display your posts. The other option would be to load videos into your posts so that they display nicely on the Showcase template.

    ~ Marc

    #19743
    lagalette2
    Member
    Original poster

    Hi Marc,

    Thanks for you reply. We bought this theme only by the Showcase template, we need this appearance for our blog. So, if with Gigawatt theme this option is not able -and the error is caused by incorrect information in the theme detail page-, we expect our money back to buy another theme we like, with a showcase template.

    We await your response as soon as possible and the procedure for the refund of the money.

    Thanks in advance.
    -LaGalette2.

    #19755
    lagalette2
    Member
    Original poster

    Please Marc,

    We are in a hurry to launch our blog. The information about the use of pictures in the description of your theme is suspicious, so we are just asking our money back to purchase another theme with Showcase Template.

    We wait you reply ASAP,
    -La Galette2

    #19756
    vailobox
    Theme Author

    Hello!
    I have brought this to Marc’s attention again – please note that we are restricted by WordPress.com in what we can add or change in themes, and their approval schedule on getting updates available in the repository. We are also not able to handle refund requests directly – please refer to the WordPress.com terms here:
    http://en.wordpress.com/tos/

  • The topic ‘Cannot display pictures instead of videos’ is closed to new replies.