Broken Form

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  • #51980

    seattlesweetcrumbs
    Member
    Original poster

    Hi there,

    I was using the theme Twenty Thirteen before, and just purchased Designfolio. The form I have at http://www.sweetcrumbsbakery.com/order does not render correctly any more. I’ve tried editing the post – deleting the form and re-adding a new form, but the boxes to the form fields are still missing. You cannot tell it’s a form on the page. How can I fix that?

    Appreciate any help you can offer!

    The blog I need help with is: sweetcrumbsbakery.com

    #52165

    dgwyer
    Theme Author

    Hi,

    Can you please tell me how you created the form so I can replicate. Thanks.

    David

    #52184

    seattlesweetcrumbs
    Member
    Original poster

    Hi David,

    From my admin page, I went to the page and clicked the "Add Contact Form" button, which automatically pops up a standardized form. I made a few edits (changed form field names, added form fields), and that was it. The feature is built into the page editor wizard.

    This is the code that shows up in the page editor (on both the visual and text tabs) after I've added the form:

    [contact-form][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Phone Number' type='text' required='1'/][contact-field label='Order (Item / Quantity' type='text'/][contact-field label='Pick Up Date' type='text'/][contact-field label='Additional Comments' type='textarea' required='1'/][/contact-form]

    Let me know if that helps.
    Thanks!
    Jen

    #52189

    dgwyer
    Theme Author

    Hi Jen,

    I need to look into this further. Would you mind adding me as an admin to your site so I can investigate? Go to users => invite new. My username is dgwyer, please make me an administrator.

    Thanks!

    #52191

    seattlesweetcrumbs
    Member
    Original poster

    Hi David, I just invited you as an admin on my site. Thanks!!

    Also, let me know if I should start this as a new topic, but I’m trying to figure out how to get content into the columns and sidebars. I see that when I’m editing a page, it gives me the option to select a ‘Page Display Option,’ and if I choose ‘Two Column Sidebar Right’ for example, this page becomes the left column, but how do I build the sidebar?

    Appreciate your help very much! I’m excited to get this theme working.
    Jen

    #52200

    dgwyer
    Theme Author

    Hi Jen,

    It looks like the form is functioning correctly but the CSS in Designfolio is being overridden by something. Have you added any custom tools, or features etc. that may be conflicting with the theme CSS?

    As for the sidebars, if you go to Appearance > Widgets in your site admin then you can drag widgets (on the left) into widget areas (on the right) to configure your sidebars. Please see here for more details: http://en.support.wordpress.com/widgets/.

    #52205

    seattlesweetcrumbs
    Member
    Original poster

    Hi David,

    I don’t think I’ve added any custom tools or features. I purchased the $30 custom design functionality through WordPress for the previous theme, but I’ve only edited the font. The default background color to Designfolio was a tan color, which I changed to white. I don’t imagine that should affect the form? There’s no CSS, and the only custom coding is the basic HTML on each of my pages, which I barely have any on the order form page.

    Is there a way for you to find out what’s overriding the form? Or a workaround to make the form appear correctly?

    Thanks!
    Jen

    #52209

    dgwyer
    Theme Author

    Hi Jen,

    Yes changing the background color to white caused the issue as the input fields background color is white by default. I just changed the border color via the Customizer CSS so the input fields are visible.

    #52236

    seattlesweetcrumbs
    Member
    Original poster

    Thank you, David! I appreciate your help very much!

    #52239

    dgwyer
    Theme Author

    No problem Jen. You’re welcome!

    Good luck with the site. :)

    David

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