Bought Theme accidently

  • Author
    Posts
  • #88262

    evabolhoefer
    Member

    Hello,
    I accidently bought the theme “demand” although I wanted to buy the theme “swell”. Is there a way to get the money back? I’ve read that it should be possible but I don’t know how. I payed via PayPal. Thanks for getting back to me, Eva

    The blog I need help with is seesclearlytheworld.wordpress.com.

    #88350

    otjeremy
    Member

    Hi evabolhoefer,

    You should be able to request a refund by following the instructions here: https://en.support.wordpress.com/refunds/. I have also tagged WPcom staff in case you run into any issues.

    Thanks!

    #88351

    kathrynwp
    Staff

    Looks like you were able to issue yourself a refund for Demand and purchase Swell so you should be all set. If you need further help, just let me know.

    #88352

    evabolhoefer
    Member

    Yes, I found out how to request a refund. Thank you very much anyway and Merry X-Mas!

    #88355

    otjeremy
    Member

    Awesome :) Marking resolved.

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