Bought for Self-hosted on Godaddy

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  • #78593

    eggspir0613
    Member

    We reached out before we bought the theme and Brian S. at help@wordpress.com responded that we could use the theme – even if we hosted on Godaddy. So, we bought the theme and we are just now getting to install it on our host, godaddy, and there is nowhere to get the theme files? Any help or direction?

    The blog I need help with is eggspir.wordpress.com.

    #78775

    binarymoon
    Theme Author

    hi there – I’m afraid Brian was incorrect. The themes purchased on wordpress.com can not be used on a self hosted site. Really sorry about that :(

    Puzzle is available for self hosted sites here:
    https://creativemarket.com/BinaryMoon/108641-Puzzle-Responsive-WordPress-Theme?u=BinaryMoon

    There’s info on getting a refund here:
    https://en.support.wordpress.com/refunds/

    Thanks – and sorry again :(

    #78807

    kathrynwp
    Staff

    I’m sorry you were given incorrect information – as Binarymoon said, themes purchased on WordPress.com may only be used here.

    I’ve issued a full refund for Puzzle so you can re-purchase it for your self-hosted site.

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