Premium Theme Support › Pro Theme Design › Portrait

Block editor keeps disappearing

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  • #149032
    brooksagnew
    Member

    I set up my website using the theme. It worked great. Then, the block editor disappeared, and no matter what I did, I could not get it back. How can I turn on the block editor? Please help.

    The blog I need help with is: (visible only to logged in users)

    #149080
    binarymoon
    Theme Author

    Hi there – thanks for the message.

    Unfortunately I don’t know the answer to this. I can help with many theme things, but how WordPress.com works is not something I have much knowledge of (since it’s quite different to ‘normal’ WordPress).

    Since your site has a Business plan, you’re entitled to live-chat and email support from wordpress.com staff, accessible here – they should be able to help you get the block editor working again:
    https://wordpress.com/help/contact

    I’m always happy to answer your theme related questions in this forum, but those other support avenues may be faster, and you’ll always get a wordpress.com staff reply.

    Thanks – and sorry I couldn’t be more useful. Ben

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