Banner Video Not Loading

  • Author
  • #149291

    Sorry if this topic has been discussed already, but I can’t find a thread that resolves the issue I’m having.

    I had a different video up on the banner when I first set up the site, which was working fine, but then when I uploaded a new video and tried to set it up as the banner video, it no longer seems to load or work. How can I resolve the issue?

    Thanks for your help in advance.

    The blog I need help with is: (visible only to logged in users)

    Theme Author

    Sorry for the delay.

    When adding your video url, do not add the extension. You currently have “.mp4” on the end. You need to remove that.

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